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metalkarl
Journeyman III

Blackscreen while gaming with r9 290 vapor-x

When ingame i get blackscreens in games like cs:go (only when near a deployed smoke or flames), this happens in battlefield 3 too but just after a few minutes.

The screen just goes black with a bit of audio stuttering and after that my monitor tells me no device is plugged in but the fans are still running.

System specs:

CPU:     AMD fx 8350

GPU:     Sapphire Vapor-X R9 290

Mainboard: Gigabyte 970 UD3P

Ram:      8 GB split into two chips

Power supply: 650 watts

I just checked the temperatures in my computer while playing RUSE.

CPU max temp:     73.8 C

GPU max temp:      80 C

how can i fix this, i appreciate any suggestions.

thanks in advance

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2 Replies
amdmatt
Community Manager
Community Manager

Re: Blackscreen while gaming with r9 290 vapor-x

Hi metalkarl

I would recommend trying a fresh install of our latest Catalyst 15.5 Beta drivers, available from www.amd.com/beta.

Please follow this guide to uninstall your current drivers first, prior to installing (or reinstalling) 15.5 Beta.

If the same issue still exists after these steps, then the graphics card might be faulty. If this is the case i would notify the retailer you purchased it from to enquire about a refund or a replacement. Make sure to fully inform them of the steps required to replicate the fault so they can test it internally.

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metalkarl
Journeyman III

Re: Blackscreen while gaming with r9 290 vapor-x

I have followed your steps but still get the same crash.

Is there anythin else I can do?

Thanks a lot for the answer.

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