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itamtw
Journeyman III

Black Screen

For a while whenever I play something, the screen turns black, 2-3 times in an hour.

The sound still ringing, the computer is still functioned, but to solve the problem and get back to my game, I have to use ctrl + alt + del and then cancel without giving go into task manager.

I have this specifications:

Amd Phenom 2x4 quad core de 3.0-3.4 in turbo

4gb ram

Sapphire AMD Radeon R9 280X OC Vapor-X 3gb with 384 bit

Windows 10 x 64

Power: Ocz 700w

Western Digital caviar blue

Tags (1)
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8 Replies
itamtw
Journeyman III

Re: Black Screen

Someone can help?

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grizlod_
Adept III

Re: Black Screen

Did you try to ventilate the cabinet with a fan placed near the video card?

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itamtw
Journeyman III

Re: Black Screen

I have 3 fans on graphic card dude..

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grizlod_
Adept III

Re: Black Screen

I know the Toxic model of card ...

I gave that answer because if there isn't adequate ventilation, always move the same air and also 3 fans are unnecessary.

Did you try to temporarily remove the side cover?

I guess you've already tried with other driver release...

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itamtw
Journeyman III

Re: Black Screen

Unnecessary ok,but when i play games like dota,lol or something like..wtf dude..

You dont need a graphic card like this on lol,should not heat up the so games

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grizlod_
Adept III

Re: Black Screen

In theory it is as you say ...

If you do not type out messages that 'the driver has stopped working and was restarted' or similar, IMHO the card loses the video signal.

Do you have the option to test the card in another PC?

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itamtw
Journeyman III

Re: Black Screen

If i press alt+ctrl+del i receive this message: " Failure to display security and shut down options" as title.

As message this: "The sign in process couldn't display security and sign in options when ctrl+alt+delete was pressed. If windows doesn't respond,press esc or use the power switch to restart".

After i press alt+ctr+del i receive this message,and then,my graphic card,back to life.

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ray_m
Community Manager
Community Manager

Re: Black Screen

This specific error message is almost certainly related to the operating system, not the graphics card drivers.

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