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kimtaro
Journeyman III

Black screen on RX5700XT at installation driver.

Hello everybody,

I have a RX5700XT and i can't install the AMD driver on my computer.

When I install it the process goes to 67% and after I have a black screen. when it happens my screen display a breaking monitor green during one second and after black screen. If I move my DP to another it works one second and after I have the same result.

To connect my computer to my screen I use Display port 1.4. 

In HDMI it doesn't work too.

My config : 

Motherboard : ASUS ROG x570 GAMING-F

CPU : Ryzen 3800X

GPU : Asus STRIX RX5700XT

RAM : CORSAIR 16 Go

Display : LDLC RS232

Thanks for your help.

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1 Reply
koszalek
Adept III

hi, before installation uninstall the old one through the DDU program as well as clean the register after the ccleaner, and uncheck what is in the picture when installing

IMG_20200306_122721.jpg