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Graphics

murrayz
Journeyman III
‎07-10-2017 03:27 PM

atikmpag.sys BSOD (new RX 480)

Been getting a BSOD with the error atikmpag.sys for a while now. Weird thing is, it only happens once, every day after starting my PC up for the first time. I tried reinstalling Windows, updating BIOS, newest drivers, older drivers, Display Driver Uninstaller, etc etc. I don't have another PC to test the card on.

PROBLEM SIGNATURE:

Problem signature:

  Problem Event Name:                        BlueScreen

  OS Version:                                          6.1.7601.2.1.0.256.1

  Locale ID:                                             1033

Additional information about the problem:

  BCCode:                                               119

  BCP1:                                                   0000000000000001

  BCP2:                                                   00000000FFFFFFFF

  BCP3:                                                   000000000000077E

  BCP4:                                                   000000000000077D

  OS Version:                                          6_1_7601

  Service Pack:                                       1_0

  Product:                                               256_1

Specifications:

  • Windows 7 Ultimate 64-bit SP1
  • Intel Core i5 2300 @ 2.80GHz
  • Corsair RM650x
  • HyperX 16,0GB Dual-Channel DDR3 (8-8-8-22)
  • ASUSTeK Computer INC. P8H61-M (LGA1155)
  • MSI Radeon RX 480 GAMING X 8GB
  • 500GB Seagate ST3500413AS ATA Device (SATA)
  • 250GB Samsung SSD 850 EVO (SSD)

I don't know what to do anymore. Help?

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6 Replies
kingfish
MVP
‎07-10-2017 03:33 PM

Re: atikmpag.sys BSOD (new RX 480)

Do you have the AMD drivers and software installed on the same drive/partition with the OS? The default location....

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murrayz
Journeyman III
‎07-11-2017 10:51 AM

Re: atikmpag.sys BSOD (new RX 480)

Yes, I have all drivers on my SSD (C drive).

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bowtome
Journeyman III
‎08-08-2017 09:11 PM

Re: atikmpag.sys BSOD (new RX 480)

There was no answer here...many in the Radeon community are encountering this and from searches, this has been going on a while.  I have a RX480 and can hardly use my system as the screen flickers, changes resolutions, switches monitors (seemingly losing track of one of them) and then eventually BSOD with the TDR error reported (most often) on either the atikmpag or atikmdag sys files.  Loved my cross-fired duel HD6870s - ran like champs but this is enough to make me want to pull the RX480 and go NVidia just to get away from this unresolvable issue.

- Win10 v1073

- Ran DDU (Safe Mode) and reinstalled latest drivers many times

- Drivers are on the OS drive

Typed too much - running risk of crashing so will post now

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murrayz
Journeyman III
‎08-09-2017 01:24 PM

Re: atikmpag.sys BSOD (new RX 480)

I sent it back. Hope they send me a new one. If I get my money back I'm switching to Nvidia once and for all.

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kingfish
MVP
‎08-09-2017 02:27 PM

Re: atikmpag.sys BSOD (new RX 480)

And which controller is installed on your computer? Trixx? Afterburner? MSI? Asus?

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bowtome
Journeyman III
‎08-10-2017 11:13 PM

Re: atikmpag.sys BSOD (new RX 480)

Running a MSI RX480 4G with standard Radeon drivers (latest) - no afterburner.

Changed the TdrDelay setting to 8 secs...now I am not crashing but it has not addressed the issue.  Still getting constant flashing, changing resolutions and switching of screens.  A ASUS monitor completely stopped working (was not being detected).  Switched DisplayPort ports and it came back on and ran for a bit fine but has since started acting up again.

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