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tychobrahe16
Adept I

Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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I've got a setup that uses 10 monitors.  When we were on windows 7, we'd have a hodge podge of different FirePro cards, and the machines were quite stable.  We upgraded to windows 10 and now we are having some issues using multiple different cards in our machines.

One machine in question is using two 2460 cards and 1 w4100 card.  Well at least it was, up until 7/21 (4 days ago from this post).  When we booted the machine that morning, 9 of 10 screens were blank, and the one that wasn't blank showed "0 0" near the center of the screen.

I popped out the w4100 card, and the machine booted fine, but we were only able to push 8 monitors instead of 10.  I tried different combinations of cards:

w4100 by itself - machine boots and 2 monitors work, this is due to only having passive dvi-mini DP adapters, i ordered some active adapters so that we can push 4 monitors with the w4100

2460 by itself - machine boots and 4 monitors work

two 2460s - machine boots and 8 monitors work

w4100 & 2460 w/ w4100 in the 1st slot - machine will boot, showing 2 monitors.  Looking at Device Manager says that there aren't enough resources for Windows to use the 2460

2460 & w4100 w/ 2460 in the 1st slot - machine won't boot, stuck with "0 0" on one of the monitors

There seems to be some issue with having a w4100 and a 2460 in the machine at the same time.  Any suggestions on how to fix this?

Thanks.

Intel dx58so2 motherboard

Intel i7 processor

12gb ram

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tychobrahe16
Adept I

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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Sorry it took me so long to get back to you, but I was on paternity leave, and someone else took over addressing this issue.

Long story short, the issue is fixed, and it seems to have been an issue with our motherboard combined with windows 10.  Doesn't make sense to me, but we eventually got a correct combination of cards to support 10 monitors.

I did try the 15.201.2401 driver, along with the latest driver (I don't remember the number) but I couldn't get either one to work correctly with the w4100 + (2) 2460s.  I believe that my co-worker combined a w4100, 2460, and a 2470(?) in the computer and everything worked correctly.

Thanks for all your help in this.

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10 Replies
amdmatt
Community Manager
Community Manager

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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What driver version is currently installed on your system?

fsadough

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tychobrahe16
Adept I

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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Here's the System Information for the 2 cards that are installed

1st Card

NameATI FirePro (FireGL) Graphics Adapter
PNP Device IDPCI\VEN_1002&DEV_68F1&SUBSYS_20021002&REV_00\4&13F4C165&0&0018
Adapter TypeAMD Radeon Graphics Processor (0x68F1), Advanced Micro Devices, Inc. compatible
Adapter DescriptionATI FirePro (FireGL) Graphics Adapter
Adapter RAM512.00 MB (536,870,912 bytes)
Installed Driversaticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version15.201.1151.1008
INF Fileoem28.inf (ati2mtag_EvergreenGL section)
Color PlanesNot Available
Color Table Entries4294967296
Resolution1920 x 1080 x 60 hertz
Bits/Pixel32
Memory Address0xD0000000-0xDFFFFFFF
Memory Address0xC0400000-0xC04FFFFF
I/O Port0x00004000-0x00004FFF
IRQ ChannelIRQ 4294967277
I/O Port0x000003B0-0x000003BB
I/O Port0x000003C0-0x000003DF
Memory Address0xA0000-0xBFFFF
Driverc:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 658.48 KB (674,288 bytes), 4/16/2016 9:50 PM)
2nd Card
NameATI FirePro (FireGL) Graphics Adapter
PNP Device IDPCI\VEN_1002&DEV_68F1&SUBSYS_20021002&REV_00\4&2A2D8EA2&0&0038
Adapter TypeAMD Radeon Graphics Processor (0x68F1), Advanced Micro Devices, Inc. compatible
Adapter DescriptionATI FirePro (FireGL) Graphics Adapter
Adapter RAM512.00 MB (536,870,912 bytes)
Installed Driversaticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version15.201.1151.1008
INF Fileoem28.inf (ati2mtag_EvergreenGL section)
Color PlanesNot Available
Color Table Entries4294967296
Resolution1920 x 1080 x 60 hertz
Bits/Pixel32
Memory Address0xE0000000-0xEFFFFFFF
Memory Address0xC03E0000-0xC03FFFFF
I/O Port0x00003F00-0x00003FFF
IRQ ChannelIRQ 4294967275
Driverc:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 658.48 KB (674,288 bytes), 4/16/2016 9:50 PM)
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fsadough
Staff
Staff

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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I do not recognize this driver. Where did you obtain it from? Can you try 15.201.2401

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tychobrahe16
Adept I

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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I got it from the AMD web page, or so I thought.  I will try the newest driver.  Is there a good way to fully uninstall all AMD drivers so I can be sure that the appropriate one is being used?

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fsadough
Staff
Staff

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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There should be a AMD Uninstall Utility in the folder you have extracted the driver to. If not, use Control Panel.

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tychobrahe16
Adept I

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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So, I attempted to install the drive you listed, but it's a w4100 driver, and I can't currently get the machine to boot with a display if the w4100 is in the machine at all.  I can't get either of 2 machines to boot with a display if there is a w4100 card in it.

Is it true that the OS has to detect the card before the AMD utility will install the drivers?  I tried cleaning out all installed drivers and booting with the 2460 to install drivers for the w4100 (from this link Workstation ), but the install utility wouldn't install any drivers, only an HDMI audio driver.  As I said, I can't get my machine to show a display at all if there is a w4100 in it.

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tychobrahe16
Adept I

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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Ok, so I was able to get the driver installed for the w4100 without the card being in the machine.  I was also able to get a machine to display something with both a 2460 and w4100 installed.  The w4100 was not displaying a video signal, but I did get a "0 0" on one of the monitors I had plugged into the card, same as my original post.

I looked in device manager and noticed that the w4100 has a code 12 error, saying that there aren't enough available resources.  It doesn't list any devices that are in conflict.

So, I rebooted the system to see if that would get it to work, and now I am unable to get any displays working, except for one showing nothing but a "0 0".  Have there been any other reports of issues with the w4100 combined with other cards in the same system?

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fsadough
Staff
Staff

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

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Which driver did you install? You need the 15.201.2401 driver.

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tychobrahe16
Adept I

Re: Are multiple FirePro cards (2) 2460 (1) w4100 compatible?

Jump to solution

Sorry it took me so long to get back to you, but I was on paternity leave, and someone else took over addressing this issue.

Long story short, the issue is fixed, and it seems to have been an issue with our motherboard combined with windows 10.  Doesn't make sense to me, but we eventually got a correct combination of cards to support 10 monitors.

I did try the 15.201.2401 driver, along with the latest driver (I don't remember the number) but I couldn't get either one to work correctly with the w4100 + (2) 2460s.  I believe that my co-worker combined a w4100, 2460, and a 2470(?) in the computer and everything worked correctly.

Thanks for all your help in this.

View solution in original post