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Graphics Cards

kristijan
Journeyman III

AMD RX 5700 XT freezing the PC

Hello all,

I've updated my PC a few days ago from a R9 270 to the 5700 XT.

These are my specs:

Mainboard - Gigabyte h81m-s2pv

CPU - Intel i5 - 4460

GPU - XFX RX 5700 XT

RAM - SiliconPower DDR3 2x4GB

PSU - Thermaltake Smart SE 630W

I'm having issues since the GPU install. When I play older games (TES Skyrim, AOE II Enchanted) everything runs just fine.

When I start Metro Exodus or The Outer Worlds, the PC just freezes before or on the main menu screen.

I've tried the Furmark GPU test and it freezes the PC immediately on the start of the test (tried multiple resolutions).

When I start Metro Exodus in the safe mode (everything on ultra but the resolution on 1280x720 instead of native 1920x1080), it runs for a 10 or 15 minutes and freezes. If I change the resolution to the native one it freezes after a few seconds.

I've removed drivers with DDU in safe mode multiple times, tried both the optional 19.12.1 and 19.9.2 versions, reinstalled the Windows 10, updated it to the newest build - 1909, always with the same issue. I've tried another PSU (600w) and the PC just reboots instead of freezing. I've tried limiting the FPS with the FRTC (tried 60 and 50 fps) but it only gives me like a second or two more before freezing.

Is the problem with the PSU, drivers, card itself?

PS: When i put back my old R9 270 everything works perfectly fine.

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4 Replies
mario3d
Adept I

Hy.

Please try unsinstall adrenalin and install only driver without adrenalin.

It worked for me, 

Please give me a feedback did it help.

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Thanks for the reply. 

I've tried that and it didn't work.

I'e resolved the problem by replacing the power supply with the 1000w one. 

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Thanks for feedback. I returned my XT and added 80$ for 2070s.

Anyway good luck  

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i have also had problems but using an RX 480

I found installing via the INF the only solution that worked

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