cancel
Showing results for 
Search instead for 
Did you mean: 

Graphics

acinyx
Journeyman III

Adobe Premiere Pro Playback & Exported Video using GPU Acceleration (OpenCL) Color Distorted

I was trying to make a 4k video using some high quality steady images captured by me. Some pictures were showing distorted color when Playback was paused, but if I start the playback its all good. Check 1st image for the playback issue. 
Then when I rendered the video & played it I faced huge color distoration literally on every still images. 
Steps I tried: 
Did H264, H265, H264 Bluray, tried both 4k & 1080p. 
Now if I try to render using ''Software only'' instead of GPU Acceleration the render is super super slow
Please help me. 

MY Specs:

3700X , RX 5700 XT & 16gigs ram
I'm using the latest gpu driver

3 Replies
elstaci
MVP

Re: Adobe Premiere Pro Playback & Exported Video using GPU Acceleration (OpenCL) Color Distorted

Possibly a bug in the latest AMD driver.

To rule that out, i suggest you install a Previous AMD Driver.

Try using a Previous GPU driver and see if the same thing occurs from here: https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-s... 

If everything works correctly then is seems to be a bug in which I suggest you open a AMD Service Request (Official AMD SUPPORT) and let them know to see if they can reproduce the same symptoms from here: https://www.amd.com/en/support/contact-email-form 

But if you believe this is an OpenCL bug then post at AMD Developer's Forum for Newcomers to get Whitelisted to the OpenCL forum from here: Newcomers Start Here

EDIT: I would also ask Adobe Support in case it is a bug in your version of Adobe software.

pokester
MVP

Re: Adobe Premiere Pro Playback & Exported Video using GPU Acceleration (OpenCL) Color Distorted

Also asking you question in an Adobe forum, other users may know what is going on. 

pokester
MVP

Re: Adobe Premiere Pro Playback & Exported Video using GPU Acceleration (OpenCL) Color Distorted

So can anyone comprehend how exactly that was unhelpful advice?  LOL

0 Likes