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whitestone
Adept I

A10-7870k with R7 250 Dual Graphics doesn't show

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I have the A10-7870k with a MSI R7 250 oc installed.  The R7 250 is using DDR3.   I'm running Windows 10 and I have tried both 15.11 Catalyst drivers and the newest 16.x drivers from AMD to get Dual Graphics working and I can't get it to show on CCC or Crimson.

Things I have done:

  1. I have used DDU to uninstall all remnants of any drivers.
  2. I have removed the R7 250 card.
  3. I have set the motherboard to IGD in the bios and then installed 15.11 (or on another attempt 16.x Crimson Drivers)
  4. I then turned off the computer and installed the graphics card
  5. I went back into the Bios and set it for IGD / Dual Graphics / 2 gb   (its a 2gb card)
  6. I have also tried PEG / Dual Graphics / 2 gb in the BIOS with no difference
  7. I booted back up the computer.
  8. Both GPUs are showing up in Device Manager with no exclamation point.
  9. I go into CCC (or Crimson and hit additional settings)
  10. Dual Graphics nor Crossfire shows up.

Please help!,

At the moment I'm using 15.11.1 beta and have attached the DxDiag.

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1 Solution

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whitestone
Adept I

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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Check this out.  What could have tipped me off in the future was the fact it has 512 Shaders not 384.  Sigh.

Still though, very confusing branding by MSI

capeverde.png

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14 Replies
sandrino
Miniboss

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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You must have your HDMI cable attached to the graphics card and not your motherboard.

Some videos for how to set up dual graphics: How to Enable AMD APU Dual Graphics - YouTube

AMD Kaveri Dual graphics Setup - YouTube

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whitestone
Adept I

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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I've tried that. Should have mentioned.

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sandrino
Miniboss

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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OK

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amdmatt
Community Manager
Community Manager

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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Has this ever worked correctly or has this been broken since you got the system?

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whitestone
Adept I

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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It's been broken since I put the computer together. I'm installing Windows 8.1.  I have a hunch it's Windows 10

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whitestone
Adept I

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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So I've found the problem.  It wasn't Windows 10.  And I technically was setting it up correctly.  The problem is that the MSI R7 250 OC GDDR3 card I own for using dual graphics is not based on Oland but Cape Verde!  It's technically a R7 250X card branded as a R7 250.  So I either need to find a R7 250 bios that will work to flash the card or I need to buy a new one based on Oland.

sandrino
Miniboss

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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Well that was unfortunate, but that begs the question, why did MSI brand it as a R7 250 when it clearly was not and I think that is rather misleading and can lead to situations like this, because they kinda need to sell you what they say they sold you in this being a factory overcloked R7 250 and not a R7 250X as that is an entirely different card.

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whitestone
Adept I

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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Check this out.  What could have tipped me off in the future was the fact it has 512 Shaders not 384.  Sigh.

Still though, very confusing branding by MSI

capeverde.png

View solution in original post

amdmatt
Community Manager
Community Manager

Re: A10-7870k with R7 250 Dual Graphics doesn't show

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Thanks for the confirmation.

Was this advertised as Dual Graphics compatible?

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