I've been using my 5700XT for about a month now in an older PCI-E 3.0/AM3 system running Windows 10 on an FX-6300 processor. Everything was just fine. My R9 3900X finally came in after a month of waiting, and I put my new system together.
The result? Constant BSODs and crashes when browsing the internet. I finally narrowed it down to video content within Firefox (68.0.2) causing it. I disabled all hardware acceleration in Firefox, and my system has not BSOD'd since, when before it'd pretty reliably BSOD if I opened enough tabs with video content. Sometimes if someone sends me a video through steam, Steam Friends will crash and then reload with hardware decode disabled.
Playing video content through VLC does not seem to cause any issues (maybe It's VP9 decode?). I've also had some issues with the game MudRunner crashing, but I didn't have that game with the old system so I can't say if it's just the game or something else. No other game I've tried seems to have issues.
I also have severe bugs with refresh rates and my Pixio PX275h monitors. With both monitors enabled, the video memory is stuck at 875MHz. With one monitor enabled, only 60Hz works correctly. 75Hz is completely bugged and unustable, and the system will basically eventually crash. WattMan doesn't even function correctly at 75Hz. A single monitor enabled at 95Hz (monitor maximum) seems to work okay, but memory is once again stuck at 875Mhz like it is with dual monitors.
I don't know if it's PCI-E 4.0 causing these errors or what. I do have one WHEA error on every boot up, and that's with the latest 188.8.131.52ABB AGESA. I'm using an R9 3900x, ASUS TUF x570 WIFI, XFX Reference 5700 XT, 16GB GSKILL 3200 MHz RAM, Seasonic Titanium 750W PSU and a Samsung 970 EVO 1TB connected to the first M.2 slot. Using fresh install of Windows 10. It's not the RAM - it passed 3-4 hours of Memtest86. I've tried running it at both 2400 and 3200 MHz speeds with the same results.
Disabling hardware acceleration in Firefox stopped the BSODs. Most of the BSODs were IRQ_NOT_LESS_OR_EQUAL, or SYSTEM_SERVICE_EXCEPTION. I did have one crash that was a straight up reboot, no BSOD or anything.
In my experience, these BSOD's will be resolved if you fix your ram, timings and all. AUTO timings in the sub timings actually leads to unstable timings even if XMP timings, or even non-oc ram, appears to work.
Do what is in this guide since you have a 3900x now.
The issue only happens while browsing videos on the internet. Not during game play or normal desktop use. I have not had a single crash since I disabled hardware acceleration in Firefox. It's been almost 3-4 days without a crash, when before it would crash 3-4 times a day.
I'm saying the exact inverse of what you are. My computer is 100% fine on the desktop and while playing games. It does not crash or BSOD. It ONLY has issues watching videos on FireFox or Chrome with browser hardware acceleration. With browser hardware acceleration disable, it does NOT crash.
Hello, I am Spanish and I don't know too much English, but I will try to write the best I can, I have the same problem as you, when I am browsing Twitter on YouTube or other platforms, the screen locks and gives me a blue screen and I do not know why, I have the rx 5700 xt that has been brought to me today and I can not navigate quietly through websites, to play I have no problem for now, it is more, it is a graphic charm, hardly any temperature rises or anything, I hope That understand me and can help me.
Yeah same here This issue only affected fire fox with hardware acceleration for me. Chrome seems to not have this issue. Also gaming and 3d benchmarking all work fine so its not a ram issue as others have hinted at.
There are other threads where they are talking about similar issues. Many are having some luck disabling hardware acceleration for the time being in the browsers. I will mention the mod, maybe he can get you all communicating in the same thread. I know they will want the full systems specs of each person having problems. amdmatt
My specs are:
3600x stock with xfr and pbo enabled
asrock 450m steel legend with 03abb agesa
16gb ddr4 3200 gskill flare x
sapphire radeon 5700xt reference model
x 2 1tb samsung ssd
evga 750w gold psu
Noctua nh14c air cooler
inwin 301 case
For me disabling hardware acceleration in discord, firefox and spotify has seemed to fix it. Basically any program that uses a hardware accelerated browser - which is a lot of programs.
I'm having the same issue with my 5700. Firefox and Discord always being the two constants for BSODs. Disabling hardware acceleration in firefox has worked for the last 12 hours.
AMD focused only on the performance of the cards and not repairing drivers, I wait a week for the graphics card I send to the store and after 12 years I will buy NVIDIA
They apparently fixed a few issues with 9.9.2 drivers, might want to give this a shot and report back:
Just got a Gigabyte 5700XT Gaming OC, DDU the old driver, downloaded 19.9.2, Chrome still crashes with HW acceleration. Have to disable it. At this point, what is the most stable drivers for 5700?
EDIT: I rolled back back to 19.7.5 according to a Reddit thread. Doesn't seem to crash Chrome with HW acceleration on.
So far so good with the 9.9.2 drivers. Enabled hardware acceleration on Firefox and Chrome and had videos running on YouTube all day simultaneously on both browsers with no crashes. I'll report back in about a week. Fingers crossed.