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Graphics

cogsy
Journeyman III

2nd Monitor Not Recongized - HD 5450 Device Code 43

AMD Graphics Card

  • AMD Radeon HD 5450
  • Desktop
  • Operating System
    • Windows 10 64bit

Driver version installed

    • Latest
  • Display Devices
    • Acer - not sure the rest
    • DELL - Not sure
  • Motherboard
    • DELL - oy2MRG - Chipsets have been updated
  • PU/APU
    • DELL XPS 8300 -  Intel Core i5 2400 @ 3.10 GHz
  • Power Supply Unit  Make, Model & Wattage
    • no specs found
  • RAM
    • 8GB

So, it seems when ever I update windows 10 my 2nd monitor isnt recognized. This happened last year as well but I cant remember what I did. All drivers have been uninstalled - reinstalled. I have uninstalled the drivers in safe mode, restarted etc etc.

My memory, slightly remembers doing something different to fix the problem but I cant for the life of me remember what I did. It had nothing to do with the drivers, but either way, when I try to fix this problem, the graphics card will disable and then the windows graphics card will take over.

I get error code 43 for the device manager properties of the driver for the radeon 5450 driver.

Monitors comes up as "Generic PnP Monitor" even though its not a generic monitor.

During start up the 2nd monitor will show the Windows Loading emblem, as well the circular loading emblem however once the sign in screen pops up, the 2nd monitor goes blank. One little interesting thing, the 2nd monitor recognizes its on because the white light remains lite.

Message was edited by: Matt B

We have updated the title of this discussion with relevant details to better describe your issue.

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13 Replies
cogsy
Journeyman III

Re: 2nd Monitor Isn't Recognized

I also get this on start-up even though I have updated everything!

amd.png

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cogsy
Journeyman III

Re: 2nd Monitor Isn't Recognized

Catalyst Software Suite     15.7.1    

Radeon Software Crimson Edition Beta     Crimson Edition 16.2.1 Beta

Were the drivers I installed.

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ray_m
Community Manager
Community Manager

Re: 2nd Monitor Isn't Recognized

What version if Windows 10 - Anniversary Update or Creators Update ?

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cogsy
Journeyman III

Re: 2nd Monitor Isn't Recognized

before I had these issues i had the latest  update to Windows 10 before the creators edition!

I updated to the creators edition yesterday and then this problem started! After thinking this might be the creators edition that caused this problem I reverted back to the previous Windows 10 edition and the problem still remained!

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cogsy
Journeyman III

Re: 2nd Monitor Isn't Recognized

I have ran a driver program and it comes back that the driver is faulty!

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ray_m
Community Manager
Community Manager

Re: 2nd Monitor Isn't Recognized

What driver program are you referring to ?

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cogsy
Journeyman III

Re: 2nd Monitor Isn't Recognized

It seem all - 15.7, 16.2 and I got advised to do 15.1 and same thing. The next option is to re-install windows and I refuse to do that.

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ray_m
Community Manager
Community Manager

Re: 2nd Monitor Isn't Recognized

What is the error code displayed in the Device Manager ? Please attach a screen shot of the device manager with the display adapters node expanded.

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cogsy
Journeyman III

Re: 2nd Monitor Isn't Recognized

monitor1.png

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