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BiamTriang
Journeyman III

用PotPlayer播放视频后进行桌面窗口拖动、点击开始菜单等操作严重卡顿

显卡:GigaByte Radeon RX Vega 56

系统:Windows 10 64位

电脑其他配件:

CPU:AMD Ryzen R5 3600

内存:16G x2 =32G

主板:MSI B450 Gaming Pro Carbon AC

显示器:4K 60hz显示器,200%缩放

硬盘:512GB NVME SSD + 16TB HDD

22.5和22.11驱动一直有这个情况,只要用potplayer播放视频之后就会出现标题所述现象,关掉视频播放器之后问题依然存在,要注销Windows并重新登录才能恢复正常。其他视频播放器没有测试过,玩GTA5等游戏则表现很正常。经测试,改用旧版本驱动(19.12)不存在此问题,新版驱动则必定出现此问题。

顺便说一下,PotPlayer播放视频有画面撕裂的现象。

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1 Solution

please in your next reply translate it into English since this is a English only forum.

Do you have any issues playing videos in your Browsers?

Try disabling Hardware Acceleration in Windows Settings to see if that is the cause of your problems.

This tech site shows you how to disable Windows 10 Hardware Acceleration option: https://softwarekeep.com/help-center/how-to-disable-hardware-acceleration-on-windows-10

Screenshot 2023-01-18 214124.png

It is possible since Pot Player has it own advanced Hardware Acceleration there is a conflict with Windows Hardware Acceleration.

To eliminate PotPlayer as the reason for your video issues try using Windows 10 own Media Player version 12: https://support.microsoft.com/en-us/windows/get-windows-media-player-81718e0d-cfce-25b1-aee3-94596b6...

Screenshot 2023-01-18 214124.png

If that Video Player is too limited try downloading and use VLC Player that plays just about all types of Video and Audio files: https://www.videolan.org/vlc/

See if any of those two video players are having the same issues as Pot Player. If they play video fines without problems then that indicates the Pot Player is not compatible with the latest AMD VGA Drivers and you need to open a Pot Play Support ticket to let them know.

View solution in original post

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2 Replies

please in your next reply translate it into English since this is a English only forum.

Do you have any issues playing videos in your Browsers?

Try disabling Hardware Acceleration in Windows Settings to see if that is the cause of your problems.

This tech site shows you how to disable Windows 10 Hardware Acceleration option: https://softwarekeep.com/help-center/how-to-disable-hardware-acceleration-on-windows-10

Screenshot 2023-01-18 214124.png

It is possible since Pot Player has it own advanced Hardware Acceleration there is a conflict with Windows Hardware Acceleration.

To eliminate PotPlayer as the reason for your video issues try using Windows 10 own Media Player version 12: https://support.microsoft.com/en-us/windows/get-windows-media-player-81718e0d-cfce-25b1-aee3-94596b6...

Screenshot 2023-01-18 214124.png

If that Video Player is too limited try downloading and use VLC Player that plays just about all types of Video and Audio files: https://www.videolan.org/vlc/

See if any of those two video players are having the same issues as Pot Player. If they play video fines without problems then that indicates the Pot Player is not compatible with the latest AMD VGA Drivers and you need to open a Pot Play Support ticket to let them know.

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Thanks for the help.