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Graphics Cards

Adept I

RX 7600 - Short Black Screen and come back normal

Hi Everyone,
I got three time in row on my NEW PC a black screen on both of my monitor for a couple second and all come back normal after....

Got three time the same double event and i was playing World of warcraft classic with all setting at max

Brand New Build - CPU : 5800x - GPU : XFX RX 7600 - MTB : MSI PRO B550M-VC WIFI - RAM : T-Force Vulcan Z DDR4 3200 2x64gb CL16 - PSU :Corsair RM750e - CPUFAN : Deepcool AK620 - Casing : Corsair 4000D - Monitor 1 : Gigabyte G27F 2 (165 hz 1080p) - Moniteur 2 : LG 27MP400 70 hz 1080p

2023-08-03 10:54:13 - L'appareil PCI\VEN_1002&DEV_7480&SUBSYS_76011EAE&REV_CF\6&62e611b&0&00000019 a été configuré.

Nom du pilote : oem23.inf
GUID de classe : {4d36e968-e325-11ce-bfc1-08002be10318}
Date du pilote : 07/20/2023
Version du pilote : 31.0.21023.2010
Fournisseur du pilote : Advanced Micro Devices, Inc.
Section du pilote : ati2mtag_Navi33
Classement du pilote : 0xCF0000
Numéro d'identification d'appareil correspondant : PCI\VEN_1002&DEV_7480&SUBSYS_76011EAE&REV_CF
Pilotes surclassés : oem23.inf:PCI\VEN_1002&DEV_7480&REV_CF:00CF2000 display.inf:PCI\CC_0300:00FB2006
Appareil mis à jour : true
Appareil parent : PCI\VEN_1002&DEV_1479&SUBSYS_14791002&REV_12\5&25156087&0&000019

2023-08-03 10:54:13 - L'appareil PCI\VEN_1002&DEV_7480&SUBSYS_76011EAE&REV_CF\6&62e611b&0&00000019 a eu un problème de démarrage.

Nom du pilote : oem23.inf
GUID de classe : {4d36e968-e325-11ce-bfc1-08002be10318}
Service : amdwddmg
Filtres inférieurs :
Filtres supérieurs :
Problème : 0x0
État du problème : 0xC00000E5

Brand new Build from 3 day
CPU : 5800x GPU : XFX Speedster SWFT210 RX7600


6 Replies
Adept I

Just got another black screen and after the come back to normal, The Adrenaline Software was closes...
I didnt got any event


do you get any error message after the black screen ? the pc works normally ?

Adept I

DID we have any AMD support there ??? Or they just dont care of us ?


This is a user to user forum.

The error you posted is not the problem, you only see that on a driver install.

For some reason MS does not recognize the device has started.


Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
Adept I

Actualy have no idea what i have truly done but that look to have stopped in World of warcraft classic.

But i can't play Baldur's gate 3 with DX11. that crash everytimes. That also close my discord at same time... 
But i can play easy on Vulkan....

I have done many Clean up utility from AMD this week.

Installed all way driver and software..

Last one i have done is the Auto-Detect and Install Driver Updates for AMD Radeon™ Series Graphics and Ryzen™ Chipset. right after a Clean Up from AMD.


Actualy look better... But Adrenaline don't start with windows now.... 

Journeyman III

I have been having the same exact problem. A bandaid i found was turning off hardware acceleration on discord which prevented discord from closing when i black screened. I also found that it always happens on discord when either scrolling, typing, switching to and from discord to another application. 

Did you end up finding out a solution?

ryzen 5 2600
xfx rx 7600