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Graphics Cards

kgash1
Adept I

Monitor cannot connect to DP port

I built my system 3 years ago and it has worked very ( with a few minor hiccups) all this time.
I use two monitors, 1-HDMI, 2-DPD connected to a MSI Radeon RX 5700. Yesterday the DP monitor went dark and disappeared from Device Manager. Since my monitors do not have DP connectors, I use a DVI to DP adaptor cable which worked fine for years.

I have upgraded my AMD Adrenaline drivers - no help. I have checked the DVI to DP cable on another monitor - no help. I have removed and reseated all cables from the monitors and GPU and I still cannot get connected.

Is there any way to test if the DP port is active on the MSI Radeon RX 5700. I really don’t want to have to purchase a new GPU to fix this problem.

Windows 10 home 64
ASRock B450 Pro4 MOBO
MSI Radeon RX 5700 DirectX 12 RX 5700 EVOKE
Crucial P1 1TB NVMe PCIe
AMC Radeon RX 5700 GPU (Driver er. 23.10.2)
16 GB DDR4 DRAM
EVGA 850 G5 PSU
2 Viewsonic monitors, 1 on HDMI and 1 on DP
Microsoft HD Webcam C615 (Microphone)

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1 Solution
kgash1
Adept I

PROBLEM SOLVED:

The Ctrl + Shift + Win + B key sequence will restart your graphics driver.

One simple step it took me 4 hours to find?

View solution in original post

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1 Reply
kgash1
Adept I

PROBLEM SOLVED:

The Ctrl + Shift + Win + B key sequence will restart your graphics driver.

One simple step it took me 4 hours to find?

0 Likes