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Graphics Cards

Journeyman III

ATI Mobility Radeon HD 4600 series driver stopped working

Hi Everyone,

I have following frequent issue in my Toshiba laptop having windows 7 home premium 64Bit with 4GB DDR-3 RAM:




Video hardware error


‎06/‎02/‎2018 06:56 PM


Not reported


A problem with your video hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name:      LiveKernelEvent

OS Version:                        6.1.7601.

Locale ID:                           16393

Files that help describe the problem




Extra information about the problem

BCCode:             117

BCP1:                  FFFFFA8006F8A390

BCP2:                  FFFFF88002EB840C

BCP3:                  0000000000000000

BCP4:                  0000000000000000

OS Version:        6_1_7601

Service Pack:     1_0

Product:             768_1

Other information are as follows :




System Summary :

OS Name                                                             Microsoft Windows 7 Home Premium

Version                                                                6.1.7601 Service Pack 1 Build 7601

Other OS Description                                         Not Available

OS Manufacturer                                                Microsoft Corporation

System Name                                                  

System Manufacturer                                        TOSHIBA

System Model                                                   Satellite L500

System Type                                                      x64-based PC

Processor                                                           Intel(R) Core(TM)2 Duo CPU     P7450  @ 2.13GHz, 2133 Mhz, 2 Core(s), 2 Logical Processor(s)

BIOS Version/Date                                             TOSHIBA V2.10, 06/05/2010

SMBIOS Version                                                 2.5

Windows Directory                                            C:\Windows

System Directory                                               C:\Windows\system32

Boot Device                                                        \Device\HarddiskVolume2


Hardware Abstraction Layer                                Version = "6.1.7601.24000"

User Name                                                       

Time Zone                                                         

Installed Physical Memory (RAM)                      4.00 GB

Total Physical Memory                                      3.96 GB

Available Physical Memory                               2.56 GB

Total Virtual Memory                                        7.93 GB

Available Virtual Memory                                 6.36 GB

Page File Space                                                3.96 GB

Page File                                                          C:\pagefile.sys

Display Summary :

Name                             ATI Mobility Radeon HD 4600 Series

PNP Device ID                PCI\VEN_1002&DEV_9480&SUBSYS_FF801179&REV_00\4&2C2F074A&0&0008

Adapter Type                 ATI display adapter (0x9480), ATI Technologies Inc. compatible

Adapter Description      ATI Mobility Radeon HD 4600 Series

Adapter RAM                1.00 GB (1,073,741,824 bytes)

Installed Drivers            atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver Version               8.634.1.0

INF File                          oem5.inf (ati2mtag_M9x section)

Color Planes                 Not Available

Color Table Entries       4294967296

Resolution                    1366 x 768 x 59 hertz

Bits/Pixel                      32

Memory Address         0xD0000000-0xDFFFFFFF

I/O Port                        0x00002000-0x00002FFF

Memory Address         0xF2100000-0xF21FFFFF

IRQ Channel                IRQ 4294967294

I/O Port                       0x000003B0-0x000003BB

I/O Port                       0x000003C0-0x000003DF

Memory Address        0xA0000-0xBFFFF

Driver                          c:\windows\system32\drivers\atikmdag.sys (, 5.76 MB (6,037,504 bytes), 08/06/2013 11:54 PM)

Kindly look into the issue & advise me the resolution at the earliest.

Thanking you in advance & looking forward to hear from you soon.

Best Regards,

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