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Graphics Cards

apiranthitiss
Journeyman III

AMD Ryzen 5 Redeon Graphics Fails After Windows 11 update

Dear all good day.

Recently i purchased a refurbished HP ProBook equipped with AMD Ryzen 5 4500U with Radeon Graphics 2.38 GHz.

I installed Windows 11 and, unfortunately, performed all the proposed Windows and AMD BIOS updates.

After that, the display card fails and the resolution can't be changed from 1024x768.

I have tried to uninstall the graphic card driver and install the Windows conventional one with no success.

I also tried to reinstall the AMD driver with no results. 

Right now I almost can't use the PC. 

Any ideas??? 

 

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1 Reply
kengur
Adept I

Try uninstalling driver with DDU utility.

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