Showing results for 
Search instead for 
Did you mean: 

Graphics Cards

Adept I

Amd Radeon R7 M260 GPU not active

AMD A10-5745M with AMD Radeon HD 8610G 768MB integrated graphics card

AMD Radeon R7 M260 2GB (dedicated graphics card)
Windows 10 64 bit


The problem is that the laptop refuses to make any use of the R7 m260... for video games and everything, it's always using the integrated HD 8610G.


The laptop detects the R7 card, as it is shown in the device manager, as well as a 'linked card' on the CCC and on other programs like AMD System Monitor. But the card simply doesn't do it's job, it doesn't start working. I've used the AMD System Monitor to check if it had any activity, and it's always 0.


I have read many other posts on the internet about people with the same problem, and I've tried every solution that people suggested, without any luck:


- I have used the Catalyst Control Center to control the Switchable Graphics and set my games to high performance. This should make the R7 be the main graphics card for that videogame, but it doesn't work. There's also a switchable graphics monitor in the CCC, I activate it to see what card is being used when playing a game, but even the monitor doesn't work! it doesn't show the game's .exe.


- I've tried like 4 different drivers for the graphics card, the newest, the beta drivers, the latest from the HP website for my laptop's model, and an older version. Still, the R7 doesn't show any activity anywhere. Every time I changed drivers, I used the Removal Tool (Display Driver Uninstaller) to remove everything completely before the new installation.


- I have also set my laptop to use a high performance profile of settings on the battery section, as I read this could affect whether the computer will use one card or the other, but no change.


Why isn't my laptop making use of the R7 m260?

1 Reply
Adept I

Anyone please