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Graphics Cards

artisticov
Journeyman III

5700XT Black Screen Crashes

Hi , I'm getting black screen crashes after nearly 15mins of playing , specially in BFV , BF4 

sometimes I get stuck on black screen and I have to hard reset my PC 

I'm having the latest driver and tried re-installing it ,, deleted other apps like msi afterburner , not using any overclocking and the card is not exceeding 70 degrees ,, it's very annoying ..

PC specs : 

  • AMD Graphics Card
    • Powercolour RED DEVIL 5700XT
  • Operating System
    • Windows 10 64bit 1903
  • Driver 
    •  Radeon Software Adrenalin 19.12.3
  • Display Devices
    • BENQ (DP) 144hz

    • Benq Zowie ( DP ) 240hz
  • Motherboard + Bios Revision
    • GIGABYTE AORUS PRO (latest version)
  • CPU
    • Intel I7 9700K
  • PSU
    • EVGA 850W Gold

  • RAM
5 Replies
koszalek
Adept III

Hi, go to wersion drivers 19.11.3 it's better, but before uninstall the driver using DDU, and disable ubgrade windows

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mstfbsrn980
Grandmaster

People using two (different) monitors or CPU OC may sometimes have similar problems.

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meilekith
Journeyman III

Hi, I do have the same issue, when playing BFV i get random black screen that crash my pc and need to reboot this is annoying.....

eburetto
Journeyman III

I also have this problem while playing Overwatch and I only have one monitor.  Save video card but with AMD processor and x570 motherboard.

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nivo1972
Adept I

I am getting this constantly on Adrenalin 2020 19.12.2. Sapphire 5700XT 8gb card. Just purchased Black Friday. Extremely unstable and black screens fatal error continually, especially games(SCUM is current game trying). Attaching a screenshot of the crash dump crash_dump.png

Also of note it is indeed ati error. Here is a 2nd screen ati_error.png

happens at random intervals. Cant really play anything because of this. This needs addressed asap! Brand New card and cant even enjoy it! Even turned down monitor refresh from 165 to 144 just to see a difference and it didnt matter. Only reason I used the 19.12.2 is because its WQHL certified which apparently doesnt mean a thing. And ive cleaned and reinstalled 4-5 times. Makes no difference. No other issue with pc.

Intel i7-3930K

Asus Rampage IV Gene

G.Skill 4x4gb 16 DDR3-1600(XMP profile)

Sapphire Pulse 5700XT 8gb

Win10-64bit

SSD/HDD

Pixio PX329 32" Adaptive sync 165hz(current 144hz)

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