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General Discussions

lucatr98
Journeyman III
‎09-09-2022 10:18 AM

Troubles with the stability of the bluetooth

I tried two Laptop IdeaPad 5 Pro 16ACH6 with AMD Ryzen 5800 and they have all the same problem:

The bluetooth is super instable... after about half an hour the bluetooth dies and disappears from the device manager too. The only way to make it work again is to turn off the PC and start again pressing the power button for more then 30 seconds.

I have tried, updating drivers, updating BIOS, restoration windows, factory data reset but nothing works.
Microsoft and Lenovo support didn't solve my problem so I'm here.

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2 Replies
vialli100
Forerunner
‎09-09-2022 04:40 PM

Is it still under warranty?

Sounds more hardware related..

AMD Ryzen 7 3700x, Asus Tuf Gaming RX 6700 XT, Asus TUF Gaming x570 Plus, 32gb G.Skill TZ neo 3600mhz, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, Lian Li Galahad AIO 240mm, Antec Titanium 1kw.
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lucatr98
In response to vialli100
Journeyman III
‎09-09-2022 06:44 PM

Yes still under warranty.
Two notebooks out of two with the same hardware issue... Am I unlucky or the bluetooth in this Lenovo model is just bad?
maybe both

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