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General Discussions

Akshaja
Journeyman III
‎05-02-2025 04:48 AM

TPM not detected issue on AMD Ryzen 7 5800H

Hi as the title says i am having this issue in hp pavillion 15 gaming laptop ec2xxx with amd ryzen 7 5800H processor and i have enabled tpm in bios and shows enabled but windows security shows no tpm detected and tpm.msc also shows compatible tpm not found in device manager the trusted platform module 2.0 is hidden and only shows amd psp 10.0 both driver and device are working i use tpm for playing valorant hence it would be useful if this issue was resolved i am on windows 11 and this issue is very recent

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gbwadown
Journeyman III
‎05-02-2025 05:32 AM

Sounds frustrating! Since TPM shows enabled in BIOS but Windows isn’t detecting it, it might be a driver or firmware glitch. You could try updating your BIOS and chipset drivers from HP’s site — sometimes that helps Windows recognize the TPM properly. Also, double-check if there’s a firmware TPM (fTPM) setting that needs to be switched from "Discrete" to "Firmware" mode. Hope you get it sorted soon, especially if it’s blocking you from playing Valorant!

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Akshaja
Journeyman III
‎05-02-2025 11:35 AM

I tried updating bios to the latest version F29 revision A but it didnt help and also there is no option to select amd ftpm only tpm state and available are the options i also tried clearing tpm but it didnt affect anything it used to work fine before but i once uninstalled valorant and after that it has gone wrong i even tried reinstalling windows but it didnt solve it

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