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hifigraz
Elite

Ryzen Instability MCE bea0000000000108? What do do next?

Hi, I have a not overclocked 1800X with 64 GB Ram. No XMP Profile too.

I get some instant reboots with MCE Log error Messages during Boot.:

Mai 04 07:51:52 ryzen kernel: mce: [Hardware Error]: Machine check events logged
Mai 04 07:51:52 ryzen kernel: mce: [Hardware Error]: CPU 5: Machine Check: 0 Bank 5: bea0000000000108
Mai 04 07:51:52 ryzen kernel: mce: [Hardware Error]: TSC 0 ADDR 1ffff810f9df4 MISC d012000101000000 SYND 4d000000 IPID 500b000000000
Mai 04 07:51:52 ryzen kernel: mce: [Hardware Error]: PROCESSOR 2:800f11 TIME 1493877105 SOCKET 0 APIC 5 microcode 800111c

Trying to decode it with mce log leads to:

Hardware event. This is not a software error.
MCE 0
CPU 5 5 fixed-issue reoder
MISC d012000101000000 ADDR 1ffff810f9df4
TIME 1493877105 Thu May 4 07:51:45 2017
  bit55 = res23
  bit57 = processor context corrupt
  bit59 = misc error valid
  bit61 = error uncorrected
  memory/cache error 'generic error mem transaction, generic transaction, level 0'
STATUS bea0000000000108 MCGSTATUS 0
MCGCAP 117 APICID 5 SOCKETID 0
CPUID Vendor AMD Family 23 Model 1

CPU: AMD Ryzen R71800X

MB: Asus Prime B350m-a and switched to Gigabyte Aorus X370 Gaming 5

RAM: CMK64GX4M4A2666C16  64GB Kit

GPU: RX480

FLASH: Samsung evo pro

HDD: Maxtor Blue

Watercooled. Reboots often during idle.

So I've switched Mainboard already (Newest BIOS Versions on both), what should I switch next? Memtest 68 claims memory to be ok.

These are Linux Error messages but I had reboots with windows too.

Best Regards

Robert

205 Replies
sr1lo
Adept I

Re: Ryzen Instability MCE bea0000000000108? What do do next?

I'm experiencing the same exact issue. Occasional unexpected reboot (about once a week) at idle with the same exact error. I'm also not overclocking, and I am on the latest BIOS update for my board.

I get the same error.

mce: [Hardware Error]: Machine check events logged

mce: [Hardware Error]: CPU 2: Machine Check: 0 Bank 5: bea0000000000108

mce: [Hardware Error]: TSC 0 ADDR 1ffff810b658c MISC d012000101000000 SYND 4d000000 IPID 500b000000000

mce: [Hardware Error]: PROCESSOR 2:800f11 TIME 1495130516 SOCKET 0 APIC 2 microcode 800111c

System:

CPU: AMD RYZEN 5 1600

MB: ASUS PRIME B350-PLUS

RAM: F4-2400C15D-16GVR

GPU: RX 470

OS: Antergos(Linux)

hifigraz
Elite

Re: Ryzen Instability MCE bea0000000000108? What do do next?

Hello Sr1lo,

I'm glad to hear, that I'm not alone. I'm sad that AMD does not want to answer this question. It would be ok if I have to change a component, but I really would love to know which. I've already switched the mainboard without any effect.

I will keep the thread updated.....

Kind Regards

Robert

0 Likes
qwixt
Forerunner

Re: Ryzen Instability MCE bea0000000000108? What do do next?

Have you tried running with just one stick of memory as a test? If it fails with that one stick of memory, try another just in case you selected a defective one. Since you switched motherboard, it's kind of pointing to an issue with memory or the cpu itself.

What PSU are you using? Just rebooting could be a sign of a bad psu too.

hifigraz
Elite

Re: Ryzen Instability MCE bea0000000000108? What do do next?

Hi, at the moment I've 6 days of uptime. Still waiting for the next reboot.

If there will be a reboot, I'll try to remove memory sticks.

PSU Is a high prised Enermax Platinum thing and reboots are often in idle situations so I'm not quite confident, that replacing the PSU will be of a positive effect.

0 Likes
qwixt
Forerunner

Re: Ryzen Instability MCE bea0000000000108? What do do next?

Good point on the idle rebooting, so no strain on psu.

0 Likes
hifigraz
Elite

Re: Ryzen Instability MCE bea0000000000108? What do do next?

And today again dead. Next time, it will be an Intel again. At least their support is answering questions.

My PC is not usable for work this way, it's just expensive waste.

hifigraz
Elite

Re: Ryzen Instability MCE bea0000000000108? What do do next?

And the next one!

Mai 20 16:08:03 ryzen kernel: mce: [Hardware Error]: Machine check events logged

Mai 20 16:08:03 ryzen kernel: mce: [Hardware Error]: CPU 8: Machine Check: 0 Bank 2: 9c20400000020136

Mai 20 16:08:03 ryzen kernel: mce: [Hardware Error]: TSC 0 ADDR 5a0cfd0 MISC d012000101000000 SYND b4771a4467e8 IPID 200b000000000

Mai 20 16:08:03 ryzen kernel: mce: [Hardware Error]: PROCESSOR 2:800f11 TIME 1495289277 SOCKET 0 APIC 8 microcode 800111c

0 Likes
vcunat
Journeyman III

Re: Ryzen Instability MCE bea0000000000108? What do do next?

I have exactly the same line in the kernel log. (1700, base clock, same=latest microcode, temperatures always < 60 deg, kernel 4.10.)

How exactly did you decode the error?  I tried mcelog-150 (latest release) and it claims the CPU family is unsupported by the tool.

0 Likes
gkeawe
Challenger

Re: Ryzen Instability MCE bea0000000000108? What do do next?

I can't speak for the original poster, but I noticed that your memory specifications use G.Skill F4-2400C15D-16GVR Ripjaw V Series. I mention this because despite some peoples success with these kits they are not certified for the AM4 platform. I also thought that I could use a kit of non-certifed G.Skill Trident Series memory modules since others were having some success as well in their builds, I since abandoned the idea and only use memory certified to run on the AM4 platform. I know that a lot of people say it's only memory and memory that runs on an intel platform should run on an AM4 platform, well my thoughts are, you can run a non-certified memory with the hopes of a stable system or run certified memory and deal with significantly less instabilities due to memory related issues due to the new processor architecture, not to mention the motherboard manufacturers ability to adapt their firmware to accommodate the new CPU. I heard that a new microcode was released to board partners and like many eagerly wait for a bios update that  will offer some relief from these memory issues for both Linux and Windows communities. Until I see the new microcode, I'm sticking with memory certified to run on the AM4 platform.

0 Likes