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loke324352
Journeyman III
Journeyman III

Please help resolve Support Ticket ID: 453732, 453733

AMD required me to submit a support ticket to verify my AMD Gift - QUAKE Champions Pack Champions codes, I did.

Now I hope receiving response as soon as possible, because I remember AMD Gift - QUAKE Champions Pack codes will expired at 2017/12/29.

Sorry I'm nervous.

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5 Replies
loke324352
Journeyman III
Journeyman III

Re: Please help resolve Support Ticket ID: 453732, 453733

Excuse me!

It has been three days since I sended support tickets, still no any representatives contact me.

What's going on? Are you guys all going on Christmas holidays?

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ray_m
Community Manager
Community Manager

Re: Please help resolve Support Ticket ID: 453732, 453733

North American offices were closed for the Christmas break, which is why you did not receive a response.

I have escalated your issue and will have it addressed.

loke324352
Journeyman III
Journeyman III

Re: Please help resolve Support Ticket ID: 453732, 453733

Thanks replying! so that's why I didn't receive any responses.

But if I have other questions in the future, who can I ask?

In case my AMD Rewards codes really expired, can you still help me redeeming my AMD Rewards codes?

Because I can't redeem AMD Rewards codes, that's not my fault.

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ray_m
Community Manager
Community Manager

Re: Please help resolve Support Ticket ID: 453732, 453733

Yes, I will get you the codes.

goodplay
Esteemed Contributor III

Re: Please help resolve Support Ticket ID: 453732, 453733

If it's one of these promos,

Don't why the panic, promo expiry date vs redeem expiry date.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT,