cancel
Showing results for 
Search instead for 
Did you mean: 

General Discussions

Highlighted
Journeyman III
Journeyman III

Display driver amdkmdap stopped responding and has successfully recovered

Hi everyone, i've come out of sheer desperation, seeking a miracle. I've pretty much tried every single solution out there to solve this nasty error, to no avail. Right now my computer is basically a big and expensive pile of useless trash.

For those unfamiliar with the error: during any normal gameplay, or even watching a movie, my screen just goes crazy and start to show random colors with horizontal lines, and then either the PC freezes and i have to reboot, or the running program gets minimized and i get a globe in the right corner of my screen saying "Display driver amdkmdap stopped responding and has successfully recovered". This happens at totally random intervals, but it seems to be mostly when i'm playing my Hardcore character in Diablo III (that's a joke, by the way; it's the only way i can distract my mind from destroying everything at my path - the error shows with every single game i play, not only Blizzard's).

First, my specs:

Operating System

    Windows 7 Home Premium 64-bit SP1

CPU

    AMD FX-8350    52 °C

    Vishera 32nm Technology

RAM

    8,00GB Single-Channel DDR3 @ 805MHz (9-9-9-24)

Motherboard

    MSI 970 GAMING (MS-7693) (CPU 1)    47 °C

Graphics

    Acer X193W (1440x900@75Hz)

    4096MBATI AMD Radeon R7 300 Series (Sapphire/PCPartner)    49 °C

Storage

    931GB Western Digital WDC WD10 EZEX-75WN4A0 SATA Disk Device (SATA)    38 °C

Now, things i've tried so far, in like a 5 months period:

* Everything in this guide. Many times.

* Using DDU to remove my current driver, and installing the original that came packed with the VGA.

* Cleaning over and over both CPU and VGA in hopes of it being a heat problem. It wasn't, sometimes i get a crash when they're at like 40º.

* Checking my RAM and HDD, they're both fine.

* Power supply is fine too, it's a EVGA 600B, more than capable of handling my PC.

* System is up to date, both Windows and VGA drivers (as i said, already tried the old ones to no avail).

* And last, i reinstalled Windows 7.

This last try actually solved the problem for a couple of months, until a few weeks ago when it showed up again, leading me to believe that it's either a driver issue, or a Windows problem.

I never got a BSOD, neither a minidump in order to track the problem. I don't get a clear error with some extra information, except the one of the title. Sometimes it doesn't happen in days, there isn't really a way to trigger the problem manually - i even used a video stress tester for like two hours, never showing any symptoms.

Changing my VGA is out of the question. If i take it to RMA, they will have it for like three months, try it once, and after not finding any errors for like 5 minutes, they will just send it back to me, and charge me for wasting their time also (yeah, i know it sounds ridiculous, but that's how it works here). Also, i don't know if it's actually the VGA, and i'm not in position to buy a new one just for the sake of trying.

So, i'm here in search for a magical answer. I'm like 99% certain that it's a driver problem, but i already downgraded it and it still happens. Maybe the new drivers break something in the system? I don't know, i honestly pretty much gave up with this crap.

Anyone, please. Help.

0 Kudos
4 Replies
Highlighted
Community Manager
Community Manager

Re: Display driver amdkmdap stopped responding and has successfully recovered

It actually sounds like your GPU is faulty. The lines you mention usually indicate that. If an RMA is out of the question, i would recommend reducing the Core/Memory clock of the GPU by 200-300Mhz to see if that reduces the frequency of the issue.

0 Kudos
Highlighted
Journeyman III
Journeyman III

Re: Display driver amdkmdap stopped responding and has successfully recovered

Hi there, thanks for dropping by. I've tried your suggestion but the problem persisted, tho this time i've got another error after rebooting: " Default Radeon WattMan settings have been restored due to unexpected system failure".

Any other ideas?

0 Kudos
Highlighted
Community Manager
Community Manager

Re: Display driver amdkmdap stopped responding and has successfully recovered

That's a notice that there was a display driver crash. You can disable notifications via Radeon Settings > Preferences > Notifications.

0 Kudos
Highlighted
Journeyman III
Journeyman III

Re: Display driver amdkmdap stopped responding and has successfully recovered

Did you ever find a solution to this? I'm having the same issue without the lines/reboots, games just crash for me..

I'm losing my mind I've tried so many troubleshooting processes. Is it just a faulty GPU?

Windows 10 Home 64

Intel i7 6700 3.4ghz

8gb S/C @ 1064 RAM

Acer Aspire T3-715A MOBO

ATI Radeon RX 480 4gb

1TB Toshiba SATA

0 Kudos