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Bodyguard93
Journeyman III

Computer Powering down Ryzen 5950x

Hello, recently I upgraded my CPU ,GPU and PSU. I downloaded updated BIOS. Cleaned the old GPU drivers and installed the new ones. Downloaded the chipset drivers. Computer started up good was able to do everything like normal. When I loaded up PGA 2k25 it worked for a about 4 hours. Since then, I've been getting complete computer power loss typically when I load up a game but also happens when I stream a movie or watch a hockey game on it.

I replaced the PSU and added a NHD15 CPU cooler to eliminate a PSU issue and a cooling issue.

Temperatures sat around 59c-75c on the CPU and GPU was never above 50c and still end up with the same result. The majority of times this happens when I start up a game like Apex legends and PGA.

I can stress test the GPU without an issue. When I stress test the CPU it shuts off the computer after ~4 secs.

I checked over the events screen in windows but wasn't helpful the only thing that I see that is odd is two motherboard temps being off. One very high (temp #4 100c) and one negative. Temp 4 did slowly climb up and wondering if it's shorted causing a temp spike. Not sure if upgrading to these parts cause the motherboard to fail in some way.

Computer worked fine before upgrading to these parts. Need help! My set up is below. I included original parts in brackets and what I upgraded too.

MB - Asrock B450m/AC CPU - NEW Ryzen 9 5950x (Ryzen 5 3600 old)

GPU- NEW gigabyte RX 7800XT ( power color RX 5700XT old)

PSU- NEW MSI 850w Gold (600w Gold old)

CPU Cooler - NEW 140mm NHD15(old AMD stock CPU cooler)

4 Replies
FunkZ
Big Boss

The ASRock B450M/ac is supposed to support the Ryzen 5950X with BIOS version P2.30 or newer, according to the CPU support list. However, it appears to have only a 6+3 phase power design (albeit with heatsinks on the VRMs) and an 8pin 12V CPU power connector, which should be sufficient to run a 142W PPT processor.

What I would suggest, to either confirm or eliminate the CPU power as a problem, is to go into BIOS and use ECO mode to set the processor TDP at 65W. Alternately, you could use PBO limits to set an 88W PPT restriction. Either of those should reduce the maximum power draw of the processor to see if that is causing the restarts.

FunkZ_0-1741724763876.png

 

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
ed6698
Adept III

I agree with what FunkZ says. Motherboard probably cannot quite handle the 5950x even though manufacturer says it can.

Asus ROG Crosshair VIII Dark Hero|Ryzen 5950X|Noctua NH D15 Chromax Black|4x8GB 32Gb GSkill DDR4@3600|Asus TUF RTX 4070 Ti Super OC|Solidigm P44 Pro 1TB|Solidigm P44 Pro 2TB|Super Flower 1000W Leadex SE Platinum

The high temperature reading (100°C) on "temp #4" and the negative temperature reading you mentioned are concerning. These could indicate a sensor malfunction or a short circuit on the motherboard. If the temperature sensor is faulty or shorted, it could send incorrect data to the system, potentially causing the motherboard to shut down as a safety precaution.

Solution:

Check the BIOS settings to see if any temperature limits have been set too low, which might be triggering the shutdown.
If the motherboard is newly upgraded, it’s possible that the socket or power delivery could have issues, especially if the motherboard was not designed for such high-end parts. Double-check your motherboard’s compatibility with the Ryzen 9 5950x and make sure the power delivery components are in good condition.
If you’re seeing strange sensor readings, try using software like HWMonitor or Core Temp to monitor the temps and see if they match up with the BIOS or motherboard readings.
2. Power Supply (PSU) Issue
Even though you've replaced the PSU, there could still be an issue, especially with the increased power demands of the new Ryzen 9 5950x and RX 7800XT. An 850W PSU should generally be more than enough for your system, but PSU failure is still possible if it was a lower-quality model or if there was some issue during installation.

Solution:

Double-check that all power cables are properly connected, particularly the 24-pin motherboard connector and the 8-pin CPU power connector. Sometimes these cables can become loose or improperly seated, causing instability.
You could try using a different, known-working PSU to see if the issue persists.
3. CPU Stress Test and Overheating
You mentioned that your system shuts down after about 4 seconds of a CPU stress test. This suggests a thermal issue or power delivery problem. Even though your temperatures are within the typical range under load (59-75°C for CPU), it's still possible that there is an issue with your CPU cooler installation, thermal paste application, or the NHD15 cooler's contact with the CPU.

Solution:

Make sure the NHD15 cooler is properly installed and making good contact with the CPU. If you haven't reapplied thermal paste after installing the cooler, you should consider reapplying thermal paste and ensuring a proper fit.
Consider checking the BIOS settings for any overclocking or power settings that might be too aggressive, causing the CPU to shut down under load.
Ensure your cooler fan speeds are functioning properly and that airflow is good inside the case.
4. Driver and Software Issues
It's possible that the drivers (especially GPU or chipset drivers) are not fully compatible with your new hardware. Even though you cleaned the old GPU drivers, there could be remnants or conflicts causing instability.

Solution:

Use Display Driver Uninstaller (DDU) to clean out any remnants of the old GPU drivers completely, and then install the latest drivers from the AMD website for both the CPU and GPU.
Ensure that Windows is fully up-to-date, and consider reinstalling it if the issue persists, as sometimes old OS configurations may not play well with new hardware.
5. Memory or Motherboard Failure
If there is a fault with the motherboard or memory (RAM), it could cause power loss under load. Sometimes faulty RAM slots or improperly seated RAM can cause these kinds of issues.

Solution:

Try re-seating the RAM in its slots, ensuring that they are properly installed and that there are no visible issues with the RAM or the slots.
Run memtest86 or use Windows Memory Diagnostics to check the integrity of the memory.
6. Other Miscellaneous Causes
Windows Power Settings: Ensure that your power settings are configured correctly in Windows. Set your power plan to High Performance to avoid any unnecessary throttling that could cause shutdowns.
BIOS Settings: Resetting the BIOS to default settings can sometimes resolve issues, particularly if there were any incorrect configurations after the upgrade.
Conclusion:
Given that your system worked fine before the upgrade, the most likely causes of the issue seem to be either motherboard sensor malfunctions, power delivery problems, or a cooling issue. Since you replaced the PSU and cooler, I’d suggest focusing on the motherboard and thermal issues first, particularly looking into those strange temperature readings, and ensuring the CPU cooler is properly seated.

For more in-depth help with Ryzen 9 issues, you might want to check out Tom's Hardware, where they have extensive resources on troubleshooting high-end AMD CPUs.

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Bodyguard93
Journeyman III

Thank you. I did find out it was the CPU itself. Placed into another motherboard with the same failure mode. I have returned and will attempt another card. Ryzen 7 5700X3d

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