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soulmet
Adept I

Can not login twitch

After updating AMD Adrenalin, I can not log in to twitch anymore. But the twitch web or mobile app has no login issue, even if I change the password still does not work.

21 Replies

I have the same problem after a driver rollback. I had updated drivers up to version 22.9.1 but recording gameplays became unstable, the games crashed as soon as I tried to start recording. Then I decided to go back to version 22.6.1 (the recommended version at the time of writing), and did a factory reset install (that's the only way to rollback drivers through the installer). Twitch login simply doesn't work in any way, shape or form in Adrenalin since then. What is going on?

Gouranga8
Adept I

+1

Same here...

soulmet
Adept I

I reinstall my OS, and I still can't login to twitch in AMD adrenalin. I guess maybe twitch blocked the session from adrenalin or something idk.

crisr
Journeyman III

Is there any news on this? I installed the drivers recently. First I had a version from march, then 22.9.1, and now 22.10.1 but I still can't log into twitch.

Nothing. Nobody seems to have a clue, sadly.

Hopefully an answer will arise at some point, if we keep the discussion alive long enough.

nosupport.png

I think I might have found some sort of lead to the actual problem. After spamming Enter, trying to force a login, the error message changed from "Something went wrong" to this, which roughly translates to "There's currently no support for your browser. Try to login with another browser or click here to know more."

I guess I will try contacting Twitch over this and see what they have to say.

I use 3 browsers 

OPERA: 90%

TOR : perhaps 7%

EDGE : anytime the others are not supported.

Twitch may attempt to use your default, which in my case it is OPERA.

0 Likes
kaibedz
Journeyman III

This is still an issue. Commenting for visibility.

Any updates?

0 Likes
Matt_AMD
Community Manager

Thanks for the posts. This is an issue we are aware of and are investigating. 

I have been going crazy trying to get in to twitch not once did the support team say if you run AMD we are sorry you can't play with us any more. 

 

DimkaTsv_0-1667730642642.pngDimkaTsv_1-1667730669191.png

DimkaTsv_2-1667730880463.png



Am i doing something wrong>?

0 Likes
kyleragnador
Adept I

@soulmet @Matt_AMD 

It could be that the error message is wrong.

You cannot stream anymore without activating 2 factor authentication on twitch.

 

Can you test it @soulmet ?

 

Preventing Account Takeover (twitch.tv)

"[...]Enabling 2FA is not required to watch streams on Twitch, but it is required to start streaming, and is recommended for all community members. [...]"

 

 

You can read how to do it here:

Setting up Two-Factor Authentication (2FA) (twitch.tv)

or there

How to Enable Two-Factor Authentication (2FA) for Twitch | Streamlabs

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I enabled 2FA but it doesn't work

I could steam without 2FA in adrenaline before, but after the update, it no longer works

Vynski
Paragon

I thought it was just me, but it appears that we're not the only ones with the issue.  I thought it might be due to running a VPN, so now I'm curious if any of those having this issue are also running a VPN.

I'm not using VPN.

Orbyious
Adept I

Is it just me as I am still having issues

0 Likes

No problems for me.
Logged in on 22.11.1 even with double authentification.

Maybe you should check what engine is used for in-app webview?
Windows 11 uses Edge WebView for in-application web surfing from what i know.

DimkaTsv_0-1669114606383.png

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Thanks for the heads up using windows 10 both Edge and Chrome AMD version 2.10.0.2227. I'll check for an update and see if I can get a fix.

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No still doesn't allow access to Twitch I have changed passwords many times I have edited AVG to allow Twitch I have updated Chrome many times. I can log in if I'm not using this machine and the other machine does not use an AMD chip.

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Ran a load of updates last night and something went right I can now get back in to twitch