Hi, bros. I have trouble with my AMD card. I have a laptop Samsung Ativ book 8 ( Radeon 8870m), so 12 days ago, i was playing game, suddenly my laptop was stopped, like freezing screen, and made a noise like drrrrr. and i couldn't do anything, i tried ctrl alt delete and other things nothing happened. so i force shut down. when i open it, black screen appeared. so i tried to reset it , but 3% it was stucked about 3 hours so i again shut down it. so i tried reinstall windows after this all troubles was coming. drivers not worked. when i want to install amd drivers , also windows update, driver booster everytime i faced with black screen. but in device manager i have amd radeon 8870m and intel card. i am afraid of my videocard died. what can i do ? i almost tried all ways to update my comp but still unlucky. i cant play games about 12 days so disappointed for amd
Check the new Pci bus that is replacing the if 7/8 PCI Bus or Win-10 PCI ROOT Complex
If that bus isn't matching the actual driver package, currently it would say 16.60 for 16.60 ( 17.2.1) ReLive , then your bus didn't get installed or not compatiable, Same thing started happening to me on a trail run without internet or any update forced rolled backs, and I found that not only did it not upgrade the bus, but sometimes it just plain replaced the text, with no .inf installed OR found ....
You cant find it, its something newer to allow AMD hardware function properly, consider using the old 2006 Intel PCI Bus before updating your drivers and see if that clears it up.
Best of luck, I know my manufacture decided to not buy for any of the newer bus's past the out of box set, so, I feel your pain.
You didn't mention the OS. If Windows 7 or Windows 8.1, you must fully update the OS first...before you attempt to install any AMD driver. If you have issues with updating Win7, read this fix > Windows 7 will not update...fresh install
After all is updated (that means Windows Update tells you there are no more updates) then follow this guide for Intel/AMD switchable graphics > Laptop graphics update...How to
Disable any anti-virus/anti-malware/ while installing the drivers.
Correct driver choices for your laptop >
Win10 64bit > Mobile
Win 8.1 64bit > Mobile
Win 7 64bit > Mobile
Agreed. Although Win7 wont update, you should be able to install all the drivers onto the last SP1 released on DigitalRiver, which was removed but later re-added to download. You can still find a copy if you look, just check and match the Hash number and make sure its legit, or just through in your owned copy , doesn't have to be activated to re-upgrade to Win10, devices are tethered for life of the machine to your accounts
I'm using a duel 32 and 64 bit installer International that allows all options and pick which version you want to install for Win7.
I would suggest trying both 32 and 64 bit upgrade and if 32bit solves it, consider buying a 32bit licenses of Win10 from Microsoft for 89.99
The problem there is, depending on your graphics card, there is no driver support for 32bit systems.
Radeon™ RX 400 Series
Radeon™ Pro Duo
thanks for reply. first i tried wın 10 more than 3 times with usb clean installation. it wasnt worked everytime when i tried to update win 10 or amd graphics it was black screen. so i decided to try win 8,1 but still no luck. everytime black screen when updating. but in device manager it shows to graphics card amd radeon 8870m and intel card. i dont know how to fix it. i only watch movies right now ((
mine is 64 bit.
|OS||Windows 8 (64-bit)|
|CPU||Intel® Core™ i7 Processor 3635QM|
|Turbo Boost (GHz)||3.40|
|CPU Cache||6MB L3|
|Category||ATIV Book 8, Gaming PC|
|Usage||Entertainment, High Performance, Gaming|
|Bare Metal (Silver)|
|Type||LED Full HD|
|Resolution||1920 x 1080|
|Yes (10 Point Capacitive)|
|Brightness||300nit SuperBright™ Technology|
|Memory Configuration||4GB x 2 (On Board)|
|Memory Type||DDR3 (1600MHz)|
|Max. System Memory||16GB|
|AMD Radeon™ HD 8770M Graphics|
|External or Integrated||External|
win 8.1 now because win 10 not working at all about 3-4 minutes it gets black screen because it is automatically update drivers so it causes crash. i already did it disabled antivirus, made correct choice. i always took care my pc, about in 1,2 months i resetted it, always did it , and installed amd with this ways, everything was fine. my laptop for gaming usually i get resident evil 7 50 fps above, and other super games, i dont know why it happened when i play simple online game blackshot ) i am very in a deep now.
some people says my videocard died, someone says my hdd needs for replacing ((