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xardiass
Journeyman III

AMD Rewards Ticket ID: 404704. Can You please, respond it?

So, You wrote up to me:

Hi,

Thank you for providing us with the image of the UID.

However, we are still waiting for your submission of the receipt that includes the eligible AMD GPU, CPU, and/or motherboard.

Once it is received and verified, we can activate the code for you as soon as possible.

Thank you.

Regards,
AMD Rewards Support

*

So I have attached reciept in ticket number 404704. Can anyone have a look in it, please?
Thanks in advance.

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5 Replies
xardiass
Journeyman III

Re: AMD Rewards Ticket ID: 404704. Can You please, respond it?

Bump, still no answer. Help me

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ray_m
Community Manager
Community Manager

Re: AMD Rewards Ticket ID: 404704. Can You please, respond it?

As mentioned on several similar threads, there is a temporary shortage of CIV VI keys for the European region.

We expect to receive a fresh batch of keys early next week.

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xardiass
Journeyman III

Re: AMD Rewards Ticket ID: 404704. Can You please, respond it?

@ray_m It is not about Civ, but about Hitman 😕

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ray_m
Community Manager
Community Manager

Re: AMD Rewards Ticket ID: 404704. Can You please, respond it?

Your case is complicated. I understand you are trying to claim a code that another user has donated to you ? The redemption center needs you to provide a much clearer and larger copy of your receipt, which is currently unreadable. Also the Newegg receipt with all the codes listed since there is a limitation of only THREE validations per receipt/address. They need to check how many of the 5 codes have already been validated

xardiass
Journeyman III

Re: AMD Rewards Ticket ID: 404704. Can You please, respond it?

I can send You full list of codes and clearer copy of receipt now, would You be able to make it checked today?

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