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angstyhorse
Journeyman III

AMD Rewards, purchased MSI Armor MK2 RX 580, still no coupon code or response in several days

Just as the title says, I bought the card a little over a week ago, opened an AMD ticket 7 days ago, no response. Amazon tells me there is no promo, AMD website says any RX 580 to get 2 of the three games, the product page on Amazon displayed the promo when I bought it, doesn't anymore, but shows it for other cards. 

Not really sure what to do in this position, I'm not going to be that angry if I don't get it, but I feel cheated and I guess a bit confused. Do I really not qualify because I bought MSI instead of XFX or Asus or some other manufacturer? Even though that is not listed as a term on the website??

Edit 1: I actually bought this as part of a bundle with a Ryzen 5 2600, which I am now realizing is also eligible for the promo, did not receive a coupon code for either.

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thegameplayer
Journeyman III

Re: AMD Rewards, purchased MSI Armor MK2 RX 580, still no coupon code or response in several days

Did you get it from the 2600 yet? I have the same problem, shipped on the 3rd.

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