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Journeyman III
Journeyman III

AMD Rewards not letting me log in

Your account is currently being reviewed for activation. Please check your email for activation steps.

Why is my account still on hold after 24 hours?

Why did they punish me for not giving my cellphone number, this is a horrible way to treat customers?

Ticket ID: 450408

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7 Replies
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Journeyman III
Journeyman III

Re: AMD Rewards not letting me log in

Same here, but 20 days after yours. And, there are posts in these forums going back a year complaining about the same problem. Come on AMD, get your act together. There was nowhere for me to even try to enter a phone number, so still treating customers the same.

Ticket ID: 2415 created, but no response. I get it is Christmas and the elves took the day off, but really, you haven't automated the process? Starting to move back towards Intel...

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Community Manager
Community Manager

Re: AMD Rewards not letting me log in

The process cannot be fully automated due to the high volume of fraudulent attempts at getting free game codes.

I have escalated your ticket for the necessary action.

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Journeyman III
Journeyman III

Re: AMD Rewards not letting me log in

Thank you so much! Hope you have a Happy New Year!

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Journeyman III
Journeyman III

Re: AMD Rewards not letting me log in

sorry to bother you again ray, but i still haven't heard anything back from AMD... :-<

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Community Manager
Community Manager

Re: AMD Rewards not letting me log in

I'll ping them immediately to get a status.

UPDATE: are you sure that's the right ticket number ?

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Journeyman III
Journeyman III

Re: AMD Rewards not letting me log in

Thank you!

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Journeyman III
Journeyman III

Re: AMD Rewards not letting me log in

I don't understand the problem, but that's okay. I have other games I can

play. I appreciate you trying to help.

On Thu, Jan 11, 2018 at 3:31 PM, Scott Osterholm <sosterholm63@gmail.com>

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