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rai_
Journeyman III

AMD Radeon setting only read 512 mb vram

Hi

I have lenovo ideapad 310-15ABR with spec :
AMD APU A12 9700p 2.5 GHz

RAM DDR4 8GB
AMD Radeon R7 + R8 M435DX

Seller said it has 4 gb total VRAM ( 2 gb each )
In dxdiag, it has 4gb too

But, when i open AMD Radeon setting, it has only 512 mb on intergrated graphic ( AMD Radeon R7 )

Not only in AMD Radeon setting, i check it on GPU-Z and the amount is same 512 MB only

Can i get some solution ?
This is my first AMD laptop

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11 Replies
rebelyell
Exemplar

Re: AMD Radeon setting only read 512 mb vram

it also says your runnung your GpU at 15734mhz ,, uuuh  thats way wrong...  cna you grab another Gpu software. to verify.. maybe hwinfo ot aida64 or the one on the furmark bench site i think guru3d.com i think.

also click start and type cmd and get a command prompt up run as admin.  and type sfc /scannow    or its sfc/ scannow  lol ... just like i typed it see if it repairs or reports any thing. and post back.. also go in device manager and see if there is any yellow flags.

is this a new pc or used ????

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rai_
Journeyman III

Re: AMD Radeon setting only read 512 mb vram

There is the result :

Screenshot (2).png

This is my new pc. 3 days after i bought this. I don't see any yellow flags in device manager

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valca92
Journeyman III

Re: AMD Radeon setting only read 512 mb vram

Hello.

I have the same problem with my new Acer laptop any solutions yet?

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rebelyell
Exemplar

Re: AMD Radeon setting only read 512 mb vram

from what i can see, gpu-z needs thrown in the trash. dont even look at it. the shaders are correct on it about all. if you look at shared memory things appear ok and dxdiag appear ok. the other software seems to give mixed information which is probably there programming error.

as for crimson its reading the apu  512mb the dxdiag is reading good aswell. everything appears to be ok. 3rd party software does get confused on some things with apu's.

as for valca92  you have no issues either.

from what i can see here everythings looks ok. unless there is a serious performance issue. i think were ok here..

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valca92
Journeyman III

Re: AMD Radeon setting only read 512 mb vram

Hello rebelyell

Ok thanks for the answer, but is it possible to chanchge my dedicated video memory to higher number becaus 512mb is really low, or its just not possible?

I tried change it through BIOS can't there.

Becasu like playing GTA5 i can only max till 512 mb dedicated video memory.

I

Thanks for answer in addvance.

I

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pasqualep
Adept I

Re: AMD Radeon setting only read 512 mb vram

Hi Valca92,

have you managed to resolve this awful problem?

I have the same notebook configuration and i am getting very very poor performance on every game (using the dedicated gpu of course).

I tried everything but nothing helps, i am thinking to sell this new laptop to go back to a nvidia notebook (I never had problems with those!).

Thanks!

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helgeduelbeck
Journeyman III

Re: AMD Radeon setting only read 512 mb vram

Hi,

I found this, it may make a progress for knowing AMD graph card.

It look like the Primary Graphic Card that have lower RAM, detected first.

Than the other Graphic Card with the huge RAM later.

At this AMD setting, I found my 2GB dedicated Video RAM at Radeon 520 and my R5 at 512MB.

If Windows get 512MB as dedicated video RAM, then it found only at the primary device.

Task Manager only show 512MB for the dedicated memory.

general.png520.pngr5.pngtaskmgr.gpu.png

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kdunorat
Journeyman III

Re: AMD Radeon setting only read 512 mb vram

Did you solved the problem? i have similar problem

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semuro
Journeyman III

Re: AMD Radeon setting only read 512 mb vram

Hola Amigos Saludos desde colombia, adquiri un portatil 

Lenovo Ideapad 320

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Pero va delo mas lento, no puedo correr ningún juego, ni un simulador de android. Desearía que me ayudaran como hacer la optimización de todo el sistema, para que se utilice toda la memoria ram y los gráficos integrados. agradezco su ayuda

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