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Journeyman III
Journeyman III

AMD HDMI Output disapears after driver update on 5/5/2017

yesterday i updated a AMD driver and after the restart all hdmi output options in playback devices for sound have gone missing, i have used DDU and have done a fresh install of all amd drivers.
i use windows 7, and have a AMD Radeon R9 370, and

Radeon Software Version

17.4.4

Radeon Settings Version - 2017.0424.2119.36535

Driver Packaging Version - 17.10.1731-170424a2-313748C-CrimsonReLive

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1599

Direct3D® Version - 9.14.10.01261

OpenGL® Version - 6.14.10.13474

OpenCL™ Version - 22.19.162.4

AMD Mantle Version - 9.1.10.0189

AMD Mantle API Version - 102400

AMD Audio Driver Version - 7.12.0.7724

Vulkan™ Driver Version - 1.5.0

Vulkan™ API Version - 1.0.39

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2 Replies
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Adept I
Adept I

Re: AMD HDMI Output disapears after driver update on 5/5/2017

It's a bug on the driver, had the same problem with R9 280x. You can uninstall using DDU and install it again without the hdmi sound driver or install 17.4.3.

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Community Manager
Community Manager

Re: AMD HDMI Output disapears after driver update on 5/5/2017

This is a known issue under investigation. We have an ongoing thread that you can use to track status updates and provide your feedback.

AMD HD Audio Device disappear with new driver

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