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Journeyman III
Journeyman III

AMD free game promo error

I followed the instructions to download the verification tool but it keeps saying that my system is ineligible even though my computer qualifies under ALL of the conditions:

1. System Builder  = CyberpowerPC

2. CPU = FX8350

3. GPU = RX 480

I tried running the tool as admin with windows 8 compatibility but I still get the same error. I attempted to contact support but they just keep replying with a generic message that I need to run the tool to be verified which is exactly the problem that I am encountering!

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Community Manager
Community Manager

Re: AMD free game promo error

Are you looking for the game for your CPU or the GPU ?

The game code MUST be provided by your system builder or point of purchase.

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Journeyman III
Journeyman III

Re: AMD free game promo error

I'm referring to this promotion https://www.amd4u.com/amdgamepromo/files/AMD-Game-Promo-Terms-and-Conditions-v005.9.pdf

I'm supposed to download some verification tool that scans my system, but unfortunately I am unable to get it verify my build properly.

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