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General Discussions

Journeyman III

AMD drivers crashes after installing new driver version and my new RX 6800 XT.

Hello, my AMD drivers crashes if i put the graphics settings on ultra in games like Hogwarts legacy/Spiderman: Miles morales.

before it crashes it freezes and then i see a black screen.

this happened since i updated the drivers to 23.3.1 and i installed my new RX 6800 XT Red Dragon 16G RAM.

this never happened before with my RX 6600 XT.

4 Replies
Adept III

Firstly, it is advisable to check the hardware components, such as the power supply unit, to ensure that they are functioning correctly and providing adequate power to the system. Secondly, it may be useful to perform a clean installation of the graphics drivers, which involves removing the current drivers and then installing the latest version from the AMD website. Finally, it may be necessary to adjust the graphics settings in the games, such as reducing the resolution or disabling certain features, to see if this resolves the issue. If the issue persists after performing these steps, it may be necessary to seek additional technical support, such as contacting the manufacturer or a qualified technician, to diagnose and resolve the problem.


i have a Gigabyte Aorus 750 Watt powersupply. is that enough ofr the Rx 6800 XT?

did a clean install of the drivers of the GPU and installed other drivers to see if the pronlem remains and they did.



Have to ask what make/model PSU, and are you using two separate pcie cables from psu to card?

Obviously you would have clean installed (removed 6600) drivers for the 6800xt.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

i use the Gigabyte Aorus 750 watt 80+ gold. and i clean installed the drivers for my gpu, i also used other versions but they did not resolve the problem.,