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Journeyman III
Journeyman III

A little help with computer crashes

I have been having this issue for a while now and i've looked at every forum related to this issue and tried many things and nothings worked.

The issue i'm having is when i start something demanding like a game it'll freeze and that can range from 5 minutes into game play or 20, and then it'll freeze and restart with a few occasions showing a red screen until i restart. i thought it might be a overheating issue but the temperatures are stable when i monitor them and then it just freezes.

i have tried cleaning my computer multiple times unplugging everything and cleaning it all and then rebuilding with nothing working, whenever i look up fixes all i can find is "make sure there isn't any dust around the cpu blocking the fans" i've triple checked and cleaned the computer and still the exact same problem and i'm looking for any help that isn't "clean it out"

i've been told it might be a driver issue but i have no idea how to go about fixing the driver issues

thanks

Specs: Processor: AMD FX-6300 3.50GHz (4.10GHz Turbo) 6x Core CPU /Graphics: AMD Radeon R7 370 4096MB GDDR5 Graphics Card (Upgraded) /Hard Drive: 1TB Seagate Barracuda SATA III Hard Drive/ Memory: 8GB (2x4096MB) 1600MHz DDR3 (32GB Max. Supported)/ Optical Drive:24x LG Internal DVD Re-Writer/ Motherboard: Gigabyte GA-970A-UD3P ATX Motherboard /Power Supply: EVGA 500W 80+ Power Supply /Case: BitFenix Comrade Midi - Tower (Black)/Cooler: AMD Stock CPU Cooler

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17 Replies
Miniboss
Miniboss

Re: A little help with computer crashes

I'm curious as to what you mean by (Upgraded) next to the R7/R9 370?

Aside from that, the easiest approach to Drivers is to download the AMD Clean Uninstall Utility as this will remove all traces of Drivers, then you can simply reinstall the latest for your Hardware / OS from the Driver Section of the Main Website.

With this said, I'd also be curious as to which OS you're currently running.

It could be related to the issues you're experiencing.

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Esteemed Contributor III

Re: A little help with computer crashes

In Radeon Settings find your "Power Limit Slider" usually under the gaming tab then global settings, and slide it all the way to the right. The issue you describe is very common. Also make sure your computer is set to high performance and not balanced. Try that and report back.

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Big Boss
Big Boss

Re: A little help with computer crashes

I would be looking at that 500W PSU as the likely problem, I suggest a bigger 650W model would be safer

more recent PSUs are now much more efficient so they save money over time

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Journeyman III
Journeyman III

Re: A little help with computer crashes

I'm not sure what the 'upgraded' means i just grabbed my specs straight from where a brought it because i've never upgraded and i'm currently running Windows 10 Pro

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Journeyman III
Journeyman III

Re: A little help with computer crashes

Thank you for the response but all i could find in the settings is 'power control' and i can set it to -20% or +20% i will include a picture to show you what i'm looking at.

defc459650de8a69bd2ad6ae537364a8.png

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Journeyman III
Journeyman III

Re: A little help with computer crashes

i'll have to look for one if non of the fixes work thank you for the reply

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Esteemed Contributor III

Re: A little help with computer crashes

yes that is it. Sorry they changed the name on later cards. Raise that to the right to +20.

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Journeyman III
Journeyman III

Re: A little help with computer crashes

Right thanks mate i'll give that a go and i'll get back to you in a bit to see if it does it anymore.

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Journeyman III
Journeyman III

Re: A little help with computer crashes

Hello Friend..

I read your problem I think you should Try usng ddu to remove your graphics drivers then reinstalling first.

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