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emeraldacid
Adept II
Adept II

A Fatal Hardware Error has occured. AMD Northbridge.

So, this is the 4th time I've had to go and make a new topic for this problem. Still hasn't been solved. Ever since I built this computer in August last year, I've been having  random and unpredictable computer crashes. They aren't blue screens, but it's still an issue because it forces a reboot to get out of the crash, and that causes issues with other things that I deal with, such as internet caches dumping themselves every time, and graphical settings being reset. The actual error message is:

A fatal hardware error has occurred.

Component: AMD Northbridge

Error Source: Machine Check Exception

Error Type: HyperTransport Watchdog Timeout Error

Processor APIC ID: 0

System

-Provider
[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {C26C4F3C-3F66-4E99-8F8A-39405CFED220}

EventID20

Version0

Level2

Task0

Opcode0

Keywords0x8000000000000000

-TimeCreated

[ SystemTime] 2016-03-26T04:14:22.454402600Z

EventRecordID11690

-Correlation

[ ActivityID] {6A20B03F-C35F-4F5F-B22A-9A3EA4F54308}
-Execution

[ ProcessID] 1464
[ ThreadID] 1924

ChannelSystem

ComputerEmeraldPC

-Security

[ UserID] S-1-5-19

-EventData

ErrorSource3

ApicId0

MCABank4

MciStat0xfe00000000070f0f

MciAddr0xdf326168

MciMisc0xc00a0fff01000000

ErrorType7

Length928

RawData

435045521002FFFFFFFF03000100000002000000A0030000230C04001A0310140000000000000000000000000000000000000000000000000000000000000000BDC

407CF89B7184EB3C41F732CB57131FE6FF5E89C91C54CBA8865ABE14913BB30B747B41587D1010200000000000000000000000000000000000000000000005801

0000C00000000102000001000000ADCC7698B447DB4BB65E16F193C4F3DB000000000000000000000000000000000100000000000000000000000000000000000

0000000000018020000800000000102000000000000B0A03EDC44A19747B95B53FA242B6E1D000000000000000000000000000000000100000000000000000000

0000000000000000000000000098020000080100000102000000000000011D1E8AF94257459C33565E5CC3F7E80000000000000000000000000000000001000000

00000000000000000000000000000000000000007F010000000000000002040000030000200F6000000000000000000000000000000000000000000000000000000

00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

000000000000000000000000000000007000000000000000000000000000000200F6000000804000B32983EFFFB8B17000000000000000000000000000000000000

0000000000000000000000000000B3F8F31CB1C5A249AA595EEF92FFA63C03000000000000009E07C0E607000000686132DF00000000000000000000000000000

00000000000000000000000000001000000020000003CD438BA1587D1010000000000000000000000000000000000000000040000000F0F0700000000FE686132

DF0000000000000001FF0F0AC0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

000000000000000000000000000000000

I've been trying to solve or get help with this for months upon months but nobody seems to know what the actual cause is. Google searches show that this has been a recurring problem for AMD users since Windows Vista, and to this day there is no solution. I've tried multiple suggestions both from users here, as well as many other help related forums, but none have worked. To date, I have tried:

Updating Drivers: didn't work (Drivers already fully updated)

Uninstalling and reinstalling all drivers and chipsets fresh: didn't work.

Removing and re-seating the GPU: didn't work.

Using many different power outlets in case the power was dirty: didn't work.

Cleaned out the entire inside of the machine: didn't work.

Multiple different fan settings and orientations to disperse heat differently: didn't work

Stress tests and mem tests: didn't work. (Everything came back as working fine)

Sfc /scannow, chkdsk c: /F /B /X, DISM /Online /Cleanup-image /RestoreHealth, DISM /Online /Cleanup-image /AnalyzeComponentStore, ran DDU in Safe Mode, none of these worked.

The only thing I can even think of left is a Hardware issue, but there have been so many different claims of cause that I wouldn't know where to start. Bad PSU, GPU, CPU, Motherboard, Memory, pretty much everything. What's more, I have zero funds to go about just replacing parts on a whim, so if I'm going to replace a part, I need more info to be certain that I'm fixing the right part. The closest thing to "likely" that I've considered as a purchase is the PSU, since mine runs unusually hot for some undetermined reason (127*C at its recorded hottest, but it's constantly fluctuating between 50-110 on HWMonitor), while the GPU and CPU are running within acceptable temperatures. This is no longer the case, as I just dumped a year's worth of saving money into a new PSU, and another crash just happened today. This is seriously frustrating since this basically means I wasted $100 for nothing.

My machine specs are:

Radeon R9 270X GPU

ASRock 980DE3/U3S3 ATX AM3+ Motherboard

AMD FX-4350 4.2GHz Quad-Core Processor

16G of Memory

Corsair RMi Series 750w Gold Power Supply

Windows 8.1

Whenever I get a crash, my screen crashes as shown:

WP_20160908_00_07_14_Pro.jpg

Colors vary at random, but it's never been a BSoD or frozen black screen.

Please. I seriously need a solution to this problem. It's been ruining things for me for over a year now.

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6 Replies
janagewen
Challenger
Challenger

Re: A Fatal Hardware Error has occured. AMD Northbridge.

This is the hello from Aaron Janagewen.

I've just searched the internet to obtain the information of the power consumption of your processor (125W TDP) and graphical card (180W TDP), so your power supply, PSU, must satisfy at least 400W, or else stop using it right now! From the screenshot you made, I guess there is something wrong with your graphical card.

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emeraldacid
Adept II
Adept II

Re: A Fatal Hardware Error has occured. AMD Northbridge.

As posted, my PSU is 750W Gold Certified.

And I've been told that it shouldn't be the GPU, since these crashes never happen when playing games. They only happen when browsing the net casually, or even when it's sitting idle. But never when playing a game.

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janagewen
Challenger
Challenger

Re: A Fatal Hardware Error has occured. AMD Northbridge.

Sorry, I got you wrong.

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emeraldacid
Adept II
Adept II

Re: A Fatal Hardware Error has occured. AMD Northbridge.

Just had yet another crash today, making that either two or three more since making this particular topic.

Anyone gonna try and help this time, or no?

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retzcat
Journeyman III
Journeyman III

Re: A Fatal Hardware Error has occured. AMD Northbridge.

I have a new HP laptop and this is happening multiple times a day. No Games, some netflix and writing... Really@AMD - when are we getting a fix?

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cbjason
Journeyman III
Journeyman III

Re: A Fatal Hardware Error has occured. AMD Northbridge.

Have you tried the latest Chipset Drivers:

Desktop

AMD Chipset Drivers67.9 MB17.40

Does that make any difference?

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