cancel
Showing results for 
Search instead for 
Did you mean: 

General Discussions

Log1c0
Journeyman III

6800M reboots laptop on charging(maybe driver timeout)

I recently bought a laptop with a Ryzen 7 6800h with an integrated 680m (6800m still don't quite understand how to do it right). Installed the latest drivers from amd and the latest bios.

I ran into a problem that when the laptop is connected to the charger at random times: while surfing, watching videos on YouTube / telegram, switching tabs in chrome, STARTING some games - the laptop can reboot without any error messages. In the event log, there is only a critical error kernel power 41. If you turn off the charger, then there are no problems. And the point is clearly not overheating, since I can play demanding games for hours and no problems. It's more like driver timeout. I also periodically notice a flashing chrome (maybe it is also somehow related to this).

Itried reinstalling windows 11, installing old drivers for the video card and chipset, it did not help

0 Likes
0 Replies