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computer_hlp
Journeyman III

2nd ASUS AMD Radeon R7 360 Graphics Card won't display 2 monitors. Primary R7 360 Card displays 3 monitors correctly. Both R7 360 Cards and all 5 monitors are detected during driver install/setup, which verifies hardware setup/connections are all valid. D

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2nd ASUS AMD Radeon R7 360 Graphics Card won't display 2 monitors. Primary R7 360 Card displays 3 monitors correctly. Both R7 360 Cards and all 5 monitors are detected during driver install/setup, which verifies hardware setup/connections are all valid. Device Manager detects both installed cards and are 'working properly'. O.S. = Windows 10 Pro 64 bit. Radeon settings info: Software Ver. = 16.7.3 ; Hardware tab says card #1 is Enabled, card #8 is Linked. I used to have 2 Radeon HD 5770 cards which all worked perfectly. Also worked fine when I replaced 1 R7 360 mixed w/1 HD 5770. Problem occurred only now when I paired 2 R7 360 cards together. Please HELP w/specific instructions about how to fix this. VERY exasperating!

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computer_hlp
Journeyman III

Re: 2nd ASUS AMD Radeon R7 360 Graphics Card won't display 2 monitors. Primary R7 360 Card displays 3 monitors correctly. Both R7 360 Cards and all 5 monitors are detected during driver install/setup, which verifies hardware setup/connections are all vali

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I had to DISABLE CROSSFIRE feature to get both video cards to display all monitors concurrently.
I couldn't find this solution on-line, nor the specific steps needed to disable it (this feature was buried).  Please update your on-line help documentation.
(Apparently the default installation/setup state is for Crossfire to be enabled for gaming. The initial installation/setup state should be DISABLED so that all cards and monitors will display correctly.  Later, Crossfire can be toggled ON/enabled if/when desired for gaming.  Not everyone spends their whole life gaming - I use my PC for business/productivity.)  This was never a problem until I paired two R7 360 cards together.  The driver installation/setup should prompt for User selection/preference choice (with an explanation of the effect/consequences).

This issue has now been resolved (after great frustration) and can be closed.

View solution in original post

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computer_hlp
Journeyman III

Re: 2nd ASUS AMD Radeon R7 360 Graphics Card won't display 2 monitors. Primary R7 360 Card displays 3 monitors correctly. Both R7 360 Cards and all 5 monitors are detected during driver install/setup, which verifies hardware setup/connections are all vali

Jump to solution

I had to DISABLE CROSSFIRE feature to get both video cards to display all monitors concurrently.
I couldn't find this solution on-line, nor the specific steps needed to disable it (this feature was buried).  Please update your on-line help documentation.
(Apparently the default installation/setup state is for Crossfire to be enabled for gaming. The initial installation/setup state should be DISABLED so that all cards and monitors will display correctly.  Later, Crossfire can be toggled ON/enabled if/when desired for gaming.  Not everyone spends their whole life gaming - I use my PC for business/productivity.)  This was never a problem until I paired two R7 360 cards together.  The driver installation/setup should prompt for User selection/preference choice (with an explanation of the effect/consequences).

This issue has now been resolved (after great frustration) and can be closed.

View solution in original post

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