I uploaded two PDFs of proof of purchase to the site when I made the ticket. Not sure what else I can do. I have a hardcopy of the invoice from the retailer too, but the automated "Your ticket has been received" email told me not to reply to it - I see no way to add it to the ticket or even respond on the site.
This was a hell of a lot simpler when a key was just in the box with the GPU!
Ticket 410075, if anyone can help, please? Getting desperate here
Thank you.
I've escalated your case. You should hear from them shortly.
Thank you very much, Ray!