Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Adept I

Xbox app crashing and slowing when browsing the game list. Anyone with a similar problem?

Good morning, how are you?

Is anyone else having problems browsing the game list in the Xbox app on the PC?

During page scrolling and clicks, you may notice chokes, crashes, and a high response time for clicks.

My PC is up to date, I even used system restore to try to fix this, but it continues.

Just yesterday, the Xbox app in the background consumed approximately 4gb of RAM memory, with that even my system having 16GB of RAM and Windows 11 on an SSD, it was extremely slow for at least 2 minutes.

When checking Windows Events, I got the following, id: 2004

"Windows has successfully diagnosed an out of virtual memory condition. The following programs consumed the most virtual memory: XboxPcApp.exe (5012) consumed 25844998144 bytes, RadeonSoftware.exe (8948) consumed 342597632 bytes, and dwm.exe (1268) ) consumed 295931904 bytes."

Well, for now it hasn't affected the game's performance, and this memory bursting and crashing the whole system problem only happened once.

I reported this to the Comment Hub:

My config

MOBO Biostar B350GT3 Chipset B350
Driver Chipset: (AMD Ryzen 5 3600)
Driver GPU: (RX VEGA 56)

Windows 11 - 21H2 - 22000.348







0 Replies