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Drivers & Software

rasmustherider
Adept I

X64_0x117 IMAGE atikmpag.sys Radeon RX 480 Black Screen

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So whatever game I play (one time is for 5 min Far Cry 4 and other for 2 hours Call of Duty : Black Ops III) it crashes with my whole pc , it is working but it isn't responding , only thing that PC's doing is making this strange robot noice , only way out is restarting computer by holding power button for 5 sec .

This is the video with the same issue as I have :

MSI RX-480 Gaming X 8G Freezes on every game - YouTube

here are my specifications by speccy :

Operating System

  Windows 7 Ultimate 64-bit SP1

CPU

  Intel Core i5 6400 @ 2.70GHz

  Skylake 14nm Technology

RAM

  8,00GB Single-Channel Unknown @ 1064MHz (15-15-15-36)

Motherboard

  MSI H110M PRO-VD PLUS (MS-7A15) (U3E1)

Graphics

  k222HQL (1920x1080@60Hz)

  8192MBATI Radeon RX 480 Graphics (ASUStek Computer Inc)

Storage

  931GB TOSHIBA HDWD110 ATA Device (SATA)

Optical Drives

  ASUS DRW-24D5MT ATA Device

Audio

  AMD High Definition Audio Device

heres minidump :

VIDEO_TDR_TIMEOUT_DETECTED (117)

The display driver failed to respond in timely fashion.

(This code can never be used for real bugcheck).

Arguments:

Arg1: fffffa8007db44e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).

Arg2: fffff88004ea7640, The pointer into responsible device driver module (e.g owner tag).

Arg3: 0000000000000000, The secondary driver specific bucketing key.

Arg4: 0000000000000000, Optional internal context dependent data.

Debugging Details:

------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

FAULTING_IP:

atikmpag+f640

fffff880`04ea7640 ?? ???

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_TIMEOUT

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x117

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:

fffff880`04bdd350 fffff880`032ec8eb : fffffa80`07db44e0 fffff8a0`0e839dd8 00000000`00000000 fffff880`032ec632 : watchdog!WdDbgReportRecreate+0xa3

fffff880`04bdd870 fffff880`032ed369 : fffff8a0`0e990ffc fffff8a0`11327740 fffff8a0`0e839dd8 00000000`00157224 : dxgkrnl!TdrUpdateDbgReport+0xcb

fffff880`04bdd8c0 fffff880`032edfd6 : fffffa80`07db44e0 fffffa80`07db44e0 fffffa80`0c6f9d50 fffffa80`0ac10410 : dxgkrnl!TdrCollectDbgInfoStage1+0x92d

fffff880`04bdd960 fffff880`03395fcb : fffffa80`07db44e0 00000000`00000000 fffffa80`0c6f9d50 fffffa80`0ac10410 : dxgkrnl!TdrIsRecoveryRequired+0x17a

fffff880`04bdd990 fffff880`033c3f2a : fffffa80`ffffffff 00000000`00017749 fffff880`04bddaf0 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b

fffff880`04bdda70 fffff880`033912ca : fffffa80`0ac10410 ffffffff`feced300 fffffa80`0c6f9d50 00000000`00000000 : dxgmms1!VidSchWaitForCompletionEvent+0x196

fffff880`04bddab0 fffff880`033be04a : 00000000`00000000 fffffa80`0c6f9d50 00000000`00000080 fffffa80`0ac10410 : dxgmms1!VidSchiScheduleCommandToRun+0x1b2

fffff880`04bddbc0 fffff800`03111e66 : 00000000`01fe3af2 fffffa80`09d42b50 fffffa80`07580870 fffffa80`09d42b50 : dxgmms1!VidSchiWorkerThread+0xba

fffff880`04bddc00 fffff800`02e686e6 : fffff880`03572180 fffffa80`09d42b50 fffff880`0357cfc0 fffff880`00000001 : nt!PspSystemThreadStartup+0x5a

fffff880`04bddc40 00000000`00000000 : fffff880`04bde000 fffff880`04bd8000 fffff880`0675ea50 00000000`00000000 : nt!KxStartSystemThread+0x16

STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:

atikmpag+f640

fffff880`04ea7640 ?? ???

SYMBOL_NAME: atikmpag+f640

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME: atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 591ca38d

FAILURE_BUCKET_ID: X64_0x117_IMAGE_atikmpag.sys

BUCKET_ID: X64_0x117_IMAGE_atikmpag.sys

Followup: MachineOwner

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1 Solution

Accepted Solutions
rasmustherider
Adept I

Re: X64_0x117 IMAGE atikmpag.sys Radeon RX 480 Black Screen

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amd support sucks they wont help you with anything you need to do, becouse they wont even anwser!

The solution is simple uninstall gpu tweak and in afterburner  change clock core to 1200 and memory clock to 1250 or 1750 if you cant set it

don't use amd use reddit instead

View solution in original post

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3 Replies
_nl_ben
Adept I

Re: X64_0x117 IMAGE atikmpag.sys Radeon RX 480 Black Screen

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Can you please post your specs (see INFORMATION REQUIRED WHEN POSTING A QUESTION )?

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rasmustherider
Adept I

Re: X64_0x117 IMAGE atikmpag.sys Radeon RX 480 Black Screen

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I've just edited it , so here you go

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rasmustherider
Adept I

Re: X64_0x117 IMAGE atikmpag.sys Radeon RX 480 Black Screen

Jump to solution

amd support sucks they wont help you with anything you need to do, becouse they wont even anwser!

The solution is simple uninstall gpu tweak and in afterburner  change clock core to 1200 and memory clock to 1250 or 1750 if you cant set it

don't use amd use reddit instead

View solution in original post

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