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Drivers & Software

danzer
Adept I

Windows won't boot after Graphics driver installation

My system specs:
CPU: Ryzen 5 3500X
GPU : 5600XT Sapphire Pulse
Mobo: b450m mortar max
Ram: trident z neo 16gb

PSU: 650W corsair CX

SSD: Samsung 860 Evo 250gb
HDD: 2TB seagate barracuda

System was working fine for a month, Suddenly my PC won't boot up. Did a fresh install of windows, etc.
However whenever I install AMD Gpu drivers, windows would go black screen, then you'll hear the usb ejected sound, then restart. It'll freeze at ARSENAL gaming. I have to boot into safe mode and DDU the graphic drivers so windows would boot again. I've tried resetting the CMOS, reseating the GPU, reseating the RAM, etc. None worked. Is my GPU dead?

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6 Replies
pepperc
Journeyman III

Re: Windows won't boot after Graphics driver installation

Hey, I'm having the same issue.  Did you end up fixing the problem or was the GPU defective?

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drkdstryer
Journeyman III

Re: Windows won't boot after Graphics driver installation

I am also having this same issue, I've replaced my SSD but still having the same boot crash loop as soon a I install the Radeon software.

SAPPHIRE Radeon RX 5600 XT 11296-01-20G 6GB GDDR6 

AMD Ryzen 5 3600 6-core

G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200

Intel 660p Series M.2 2280 1TB PCIe NVMe 3.0 x4 3D2, QLC Internal Solid State Drive (SSD) 

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danzer
Adept I

Re: Windows won't boot after Graphics driver installation

No way around it im afraid. I RMA'd and got a 2060 super instead.

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danzer
Adept I

Re: Windows won't boot after Graphics driver installation

Dead card. Just RMA.

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pepperc
Journeyman III

Re: Windows won't boot after Graphics driver installation

Damn, thought as much.  Tried one last ditch attempt from Sapphire which didn't work so now I'm sending it back to my retailer for a refund.  2060 super is so expensive in Australia so I think I'll go for a 2060 instead haha.

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pepperc
Journeyman III

Re: Windows won't boot after Graphics driver installation

Yeah I've tried everything, it's just broken.  RMAing mine now.

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