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Drivers & Software

juanluisco24
Newcomer

Windows stopped this device because it reported problems. (Code 43)

Hello, 2 days ago the controller of my laptod was updated. Since that day I have not been able to start any video game because the video driver is not being recognized by windows.

I'll leave a series of images with your explanation and I'm careful that someone can help me.

Characteristics of my laptod

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Device manager

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Properties: The PCI device \ VEN_1002 & DEV_6900 & SUBSYS_81FE103C & REV_83 \ 4 & be242f6 & 0 & 0019 requires more installation.

pastedImage_4.png

Radeon Configuration: Currently the Radeon configuration is not available. Try again after connecting the AMD graphics card

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I have tried many solutions that I have seen on the web but none of them work for me.

PLEASE help me how I can do, I can not play any video game for this error.

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3 Replies
benman2785
Big Boss

Re: Windows stopped this device because it reported problems. (Code 43)

run DDU in safe-mode (will reboot into safe-mode)
clean driver & reboot into windows
install driver PROVIDED by your Laptop OEM (HP, Acer, Asus etc)
reboot

also - try with or without power connected (some Laptops have strange behavior)

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
kingfish
MVP

Re: Windows stopped this device because it reported problems. (Code 43)

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scully
Adept I

Re: Windows stopped this device because it reported problems. (Code 43)

When finding the fight drivers for your APU, do NOT use Adrenalin. It doesn't support your current APU. Find your laptop's model number and look up the drivers on the website of the manufacturer. juanluisco24​​

You can find this in small text on the bottom of your laptop.

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