Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Journeyman III

Windows Kernel Power issue v1903

Describe your system:

  • AMD Graphics Card
    • Sorry EVGA RTX 2080ti
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 10 64bit v1903
  • Driver version installed
    • Latest drivers and bios (A.70)
  • Display Devices
    • ACER XB280HK G-SYNC 3840x2160 @60Hz via Displayport
  • Motherboard + Bios Revision
    • MSI X399 SLI PLUS BIOS A.70
    • Threadripper 1950x
  • Power Supply Unit  Make, Model & Wattage
    • Corsair HX1000i
  • RAM
    • 64 GB


Describe your issue:

  • Can't reproduce the problem by hand. Happen randomly. The screen turns black and the motherboard show the error code 00. Windows indicate a Kernel power issue without bugcheck code.