Drivers & Software

[Hardwood]

I noticed today that the Windows 10 2004 camera app starts and then crashes after a few seconds with this error:

Faulting application name: WindowsCamera.exe, version: 2020.504.40.0, time stamp: 0x5ed973d6
Faulting module name: atiumd6a.dll, version: 27.20.12027.1001, time stamp: 0x5f466387
Exception code: 0xc0000005
Fault offset: 0x000000000014b7ff
Faulting process ID: 0x310c
Faulting application start time: 0x01d688fe9ad6707c
Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsCamera_2020.504.40.0_x64__8wekyb3d8bbwe\WindowsCamera.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0358704.inf_amd64_0f4f1df2ad15c360\B358374\atiumd6a.dll
Report ID: 7e8a6d91-b4ea-432d-b62b-869ebf70e680
Faulting package full name: Microsoft.WindowsCamera_2020.504.40.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

This is a Logitech C-270

It works ok in the Logitech Camera Settings, Zoom and in Radeon HOME/Capture screen.

I have also submitted to windows feedback link.

[mstfbsrn980]

Do not use Windows Upgrade. Clean install the 2004 with USB. The same thing happened to me, clean install fixed the problem.

[Hardwood]

Thanks for the suggestion but there's no way in .... that I'll resinstall the OS just because of one bad program.

[Earnhardt]

What does this have to do with AMD?

[Hardwood]

This is a .dll from Radeon software.

Faulting module name: atiumd6a.dll, version: 27.20.12027.1001, time stamp: 0x5f466387