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Drivers & Software

rhy554
Journeyman III

Windows 10 does not boot after updating AMD driver

Basically I had a problem initially where AMD settings wont launch and show an error message saying ‘No AMD graphics driver is installed, or the AMD driver is not functioning properly’

and it had also told me to install the AMD driver appropriate for my AMD hardware. So I went ahead and did just that.

(in the device manager, under Display adapters it lists both AMD Radeon R7 M265 Series, and Intel(R) HD Graphics Family if that helps)

Also I forgot to uninstall any previous versions of amd before I had installed the new one

and around 44-ish% in the Express Install, the whole laptop freezes.

10 minutes have passed and I had decided to restart my laptop and the next thing I see during startup is that the device freezes right when the ‘spinny dots’ appear

normal boots don’t work but launching in safe mode works fine

Processor: Intel(R) Core(TM) i7-4500U CPU@ 1.800GHz   2.39 GHz

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3 Replies

Try Laptop graphics update...How to

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

Using DDU pretty much fixed the booting problem.

Is it safe to do the installation now or are there any steps left to do before the installation?

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Welp, just tried the installation again and it froze again

Any other solutions?

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