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Drivers & Software

colesdav
MVP

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?

That GPU you have is a Sapphire Nitro+ RX480 8GB flashed with an RX580 VBIOs. 
I checked all of the Sapphire Datasheets for Sapphire Nitro and Nitro+ RX 480. 
I checked all of the Sapphire Datasheets for Sapphire Nitro+ RX 580 as well.

The first thing you should have done is flash the GPU you have with the correct VBIOS. 
Unless you do that, goodness knows what the card will do. 

Your "PC Builder" is telling you "porkie pies" about that GPU. 

Once you have flashed the correct VBIOS onto the card, then you should install the latest GPU driver for the card. 
The driver will work PROVIDED you follow the installation instuctions and uninstall the old AMD driver first.

Those are the correct things you should do. 

You are obviously free to use any old AMD driver you want, if it is designed to work on the latest version of Windows 10 that you have installed. 

I am running Adrenalin 2020 20.3.1. on a top end AMD GPU for every supported GCN from HD7970 up to Vega and on RDNA RX5700XT with no problems. The Adrenalin 2020 20.3.1. driver performance is fine on everything I have tested so far.

RE: Any computer builder or tech needs a few days to look at a computer and upgrade it as well it isn't done in 1 day when they have a job and only do the building/tech as a side job.

You said this "sorry no not doing the DDU again when it was done on Wednesday my computer builder can do that on Friday ".
I was only asking if they had uninstalled 21.2.3 and installed 21.3.1 properly for you. 

RE: Sorry I'm not computer savvy enough to do it myself or trust myself enough to know what I would be doing so I trust other computer builder's/tech or computer shop's.

Yes I understand what you are saying.  

RE: maybe you need to stick where you belong which is off this thread

Hilarious. 

Good luck.

SofiaBonez
Adept III

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?

RE:The first thing you should have done is flash the GPU you have with the correct VBIOS. 
Unless you do that, goodness knows what the card will do. 

And you honestly think I know how to do that your hilarious and funny when I know some things about computers but not enough for that maybe you don't understand I'm not computer savvy.

Let me explain it in pure English: All I know how to do is some troubleshooting things I've experienced and learned since I have had towers since 2005 around then 

Yes in 16 years I haven't learned how to put things together and take apart I probably never will 

And I know how to clean computers the with an air duster 

5 different computer builder's/techs and 1 computer have looked at this computer personally if it was VBIOS flashed wouldn't they unflahed it? Especially a computer shop that would notice the difference being they see all different video cards.

A computer shop had it infront of his eyes I would say about 3 hours when I took it in once I don't remember what as that was over 8 months ago.

RE: You said this "sorry no not doing the DDU again when it was done on Wednesday my computer builder can do that on Friday ".
I was only asking if they had uninstalled 21.2.3 and installed 21.3.1 properly for you

Yes Friday being he has had the computer for 24 hours he just got home when I dropped off the computer to his house

My roommates drove 30 mins one way to take me to his place and didn't want to keep them waiting for 30mins to hours when he had time to be able to do it since he had his girlfriend in his car with him and I'm not going to intrude on there time maybe you would but I'm not like that.

This isn't my computer builder who lives 30mins away this a totally different computer builder but basically him and my computer builder know each other.

My computer builder lives maybe 10-15min drive I won't give out real names on this forum but they are 2 different people.

colesdav
MVP

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?

If you cannot flash the correct VBIOS onto the GPU yourself then find someone who can. 
I could tell you how to do it.
But I am staying off this thread now.

I put lots of time working with you and helping you to look at your PC for free. 
 
1. Defined and sent you information on how to report your exact PC specifications. 
2. Checked your GPU specifications, power connections etc. 
3. Checked your Power Supply ratings and found the specifications for you.
4. Advised you to consider replacing the PSU you are using.  
5. Checked the pictures of your PC I asked you to send to me. 
6. Discovered your GPU is actually a  Sapphire RX480 8GB Nitro+ flashed with an RX580 8GB Nitro+ VBIOS.  
7. Discovered you have been installing the GPU driver incorrectly over previous driver without uninstalling the previous driver first. 
8. Sent you a link on how to use DDU if you have to. 
9. Sent you the AMD installer instructions. 
10. Sent you the AMD uninstall instructions. 

and more. 

I am not making fun of your lack of technical knowledge. 
I have been trying to help you. 
I give up. 

Goodbye.

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SofiaBonez
Adept III

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?

@colesdav Good bye cause even having the 21.3.1 on my laptop the 21.2.3 honestly seems like the more stable and better performance to me.

Yes I did the DDU on my laptop so you can't say I didn't I have the folder still if you want a screenshot proof.

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crazyserb
Adept III

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?


@colesdav wrote:


The builder is lying about the "wrong faceplate by mistake". 
It is rubbish.
The GPU needs to be flashed with the correct VBIOS for the Sapphire RX480 Nitro + card as a starter for 10.


This is probably what is causing the issue. I think OP should try downclocking his GPU and check if issue still exists.


@colesdav wrote:

As for the 21.3.1 "driver not working" after DDU 
From my understanding the OP PC builder ran DDU, installed Adrenalin 2020 21.2.3, that worked. 
The OP then installed Adrenalin 2020 21.3.1 over 21.2.3 without uninstalling the previous driver. 
So no wonder it doesn't work. .


As far as I know, there is no need to uninstall drivers/DDU in 99.99% cases. There is literally no need for it even for downgrading. In the last year, I used downgrade more then enough times and I could see performance going back to normal even without restart on my 3200G system. With your logic, none of my PCs would work in the last ~25 years...

SofiaBonez
Adept III

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?

RE: This is probably what is causing the issue. I think OP should try downclocking his GPU and check if issue still exists.

@crazyserb"His" Umm sorry I'm a female not a male maybe look at the name next time I don't know a guy with the name Sofia

And as far I'm aware it is downcloacked I don't have the computer to tell you for sure but when I get it back I'll screenshot MSI afterburner settings 

shinkojiro
Miniboss

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?

Niche case by case issues arent really a big enough blocker to becoming WHQL. None of the known issues listed in the driver are even wide spread enough. I for example have no random flickering dots.

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elstaci
MVP

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?

@SofiaBonez 

Here is one tech's view about upgrading drivers on a computer: https://www.howtogeek.com/233115/the-only-way-to-safely-update-your-hardware-drivers-on-windows/

Screenshot 2021-03-24 172051.png

Note: I apologize if when i Mentioned you weren't very computer savvy I didn't mean that you didn't know anything about computers but you didn't know enough to do some of the technical advice given in this thread by your previous answers.

I do know that you are very efficient at looking up information about computers and are aware of specific  issues and know how to do very basic troubleshooting, so that is a big plus.

 

elstaci
MVP

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?

lol
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colesdav
MVP

Re: Why the 21.3.1 being Recommended (WHQL) with so many issue's?

Since I am still getting @colesdav  from @SofiaBonez and others despite her telling me to "get of the thread" I will reply once again.  

@elstaci 
This issue is about GPU drivers not  SD card drivers.
Maybe you should read the entire article you refer to before you post as it recommends keeping your GPU drivers up to date.
It sort of shoots yourself in the foot.

There is a reason to install Adrenalin 2020 20.3.1 driver properly versus Adrenalin 2020.2.3. 
Frame Rate Target Control is back in the driver.

The Sapphire RX 580 Nitro+ has a completely different VRM design with +33% power delivery capability and has two PCIe-VGA power lead power connectors - one 8pin and one 6pin at the side of the motherboard.
The cooler on the Sapphire RX 580 Nitro+ is much better on the Sapphire RX 580 Nitro+

The Sapphire RX 480 Nitro+ has a completely different VRM design uses inferior and older components and has only 1 8pin PCIe-VGA power lead power connector at the rear of the motherboard. The VRM components are inferior.

There is a reason for the  much improved VRM and Cooler.
The default TDP for the RX580 is higher than the default TDP for the RX480.
The TDP on those Polaris GPUS refers to the "GPU die power", NOT the Total Board Power. 

There is no direct control or monitoring or limiting of the power input to power pins on those GPUs.
Nvidia GPUs use current shunts on all power input phases for a long time and control input power, that is why they report and control Total Board Power.

If you run an RX480 with an RX580 VBIOS, you are not just running the GPU with the increased power target of an RX580.
You will also be running the inferior VRM at higher power that it is designed for.
When you run a VRM at higher power than it is designed for, the VRM itself pulls more power from the PCIe-VGA power lead(s).

Add in the inferior cooler on the RX480 and you have a recipe for problems.

On top of that, do any of you remember when the RX480 was launched that they were pulling too much power from the PCIe x16 power connector on the motherboard?
AMD had to put out a hotfix in their drivers for that one.
It was causing many crashes and claims of dead motherboards.

Guess where the only alternative to pull additional power is for a single 8 pin socket on a Sapphire RX 480 Nitro+ when flashed with a Sapphire  RX580 Nitro+ BIOS?

The PCIe x16 connector.

Downclocking the GPU may help.
Reducing the GPU power limit should help.
Install the correct VBIOS is the real solution.

@crazyserb 
I am not sure if you are talking about keeping AMD Adrenalin GUI / UI and using Windows device manager to uninstall, re-install/ rollback GPU drivers. That can work ~o.k. with some loss of functionalty.  

Or:

If you you are actually talking about completely ignoring AMD own install instructions, not uninstalling the previous driver at all?  Are you suggesting simply running full Adrenalin 2020 installer over an existing installation of:
Adrenalin 2020 or Adrenalin, or Crimson Relive, or Crimson, or even Catalyst software?
Or even in reverse?

If it is the latter then I suggest you contact AMD Radeon Software Team and tell them what they have been getting wrong for the past 25 years. They will likely hire you and pay you a fortune for your expertise.

You should also contact the DDU developers and tell them their own software is useless.

I have seen problems directly running Adrenalin 2020 20.3.1 over Adrenalin 20.2.3 recently myself.
I forgot to set the new Factory Reset option. (which uninstalls the existing AMD driver and prevents Microsoft Driver install) , by mistake.
When I ran that botched install and then tried to run BFV on one of my GPUs, the GPU ran, the driver crashed, the PC crashed and the GPU completely dissapeared from my PC on reboot.
I had no display output at all.

I had to use DDU to recover from that one.

Finally @SofiaBonez
Why are you now talking about your old laptop and drivers and discussing the performance of Adrenalin 2020 21.3.1 on that?
How is that in any way relavent to a problem with a desktop Sapphire Nitro+ RX480 GPU with the wrong BIOS flashed on it?
Does that laptop have a Discrete Polaris mobile GPU fitted on it?

From your specifications that laptop has an AMD APU on it.
It has an old GCN 1.1 based GPU on the APU.
I did find Adrenalin 2020 20.3.1 driver for it,  or at least for for the APU you specified from the AMD Drivers Download page.
AMD do state that IF you get performance problems you should really get the latest driver from the laptop manufacturer website, as they are often modified to work correctly on a laptop.

I suggest you open a new thread about your laptop, report the exact specifications on it this time,  and tell everyone if your "PC Builder" has gone within one mile of it and done any jiggery pokery on that as well.

This Forum Thread is a circus.
Clown World for real.

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