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Drivers & Software

equant
Adept I

Why R7 M340 supports all the features while R7 M440 doesn't support any but R7 M440 shows as R7 M340 with software bugs (in device manager and Radeon Settings) and almost same specs?

Why does R7 M340 support all features but R7 M440 doesn't any of those;

FreeSync
- R7 M440
R7 M340
HD3D
R7 M440
R7 M340
PowerTune
R7 M440
R7 M340
DualGraphics
R7 M440
+ R7 M340
ZeroCore
R7 M440
+ R7 M340
Switchable graphics 
R7 M440
+ R7 M340
I actually really need Switchable graphics and FreeSync but AMD is like joking and shows my R7 M440 as R7 M340, shows FreeSync there. (still no switchable graphics)
Also almost all drivers are supported for
R7 300 Series
but I never saw any support for
R7 400 Series
so please give M440 some good features or don't sell it, sell M340
(I get so much Screen Tearing and I hate V-Sync so much so I want FreeSync really so much, also I want switchable graphics for my APU, it doesn't recognize small games and use R5 instead of R7, so worse performance than worst.)
Hope you fix and add support for features to R7 M440. If you do or don't, still thank you for reading.

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18 Replies
kingfish
Volunteer Moderator

Unless you post what APU / processor you have , etc, not much anybody can do.

https://community.amd.com/thread/196209 

Computer: HP 15-BA009NT AMD A8-7410 2.2GHZ-8GB-1TB HDD-15.6"-4GB-W10 NOTEBOOK

Drivers installed: 19.1.1 for A8-7410 with R5 Graphics APU for Windows 10 64-bit Laptop

CPU
________________________________________________________________________________
Model : AMD A8-7410 APU with AMD Radeon R5 Graphics
Logical cores : 4
CPUID : AuthenticAMD family 16, model 30, stepping 1

GPU1
________________________________________________________________________________
Display device : AMD Radeon (TM) R7 M340
Display driver : Adrenalin 18.40.21.06
BIOS : 015.049.000.012
GUID : VEN_1002&DEV_6900&SUBSYS_82F7103C&REV_83&BUS_1&DEV_0&FN_0
Multi-GPU role : master
Registry key : \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0001

GPU2
________________________________________________________________________________
Display device : AMD Radeon (TM) R7 M340
Display driver : Adrenalin 18.40.21.06
BIOS : 015.049.000.012
GUID : VEN_1002&DEV_6900&SUBSYS_82F7103C&REV_83&BUS_0&DEV_0&FN_18
Multi-GPU role : synchronized with master

GPU3
________________________________________________________________________________
Display device : AMD Radeon (TM) R7 M340
Display driver : Adrenalin 18.40.21.06
BIOS : 015.049.000.012
GUID : VEN_1002&DEV_6900&SUBSYS_82F7103C&REV_83&BUS_0&DEV_0&FN_99
Multi-GPU role : synchronized with master

GPU4
________________________________________________________________________________
Display device : AMD Radeon(TM) R5 Graphics
GUID : VEN_1002&DEV_9851&SUBSYS_82F7103C&REV_45&BUS_0&DEV_1&FN_0
Registry key : \Registry\Machine\System\CurrentControlSet\Control\Video\{30C803FF-380E-11E9-94AD-001042F8B4D5}\0000

(I must have R7 M440, not M340)

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kingfish
Volunteer Moderator

According to HP, you have a R5 M330 graphics.  Please read > Laptop graphics update...How to 

HP Notebook - 15-af112nt (ENERGY STAR) Product Specifications | HP® Customer Support 

AMD A-Series A8-7410 Notebook SoC - NotebookCheck.net Tech 

Graphics

The integrated Radeon R5 should be similar to the Beema based Radeon R5 GPU with 128 shaders. Only a few current games (as of 2014) are thus playable in low settings, but older and less demanding titles should run flawlessly.

This is the correct driver:

AMD Drivers and Support for Radeon, Radeon Pro, FirePro, APU, CPU, Ryzen, desktops, laptops 

A8-7410 with Radeon™ R5 Graphics Drivers & Support | AMD 

Very very sorry, I am realising now I gave the wrong PC of mine, (all of the specs were same, didn't see R5)

My PC seems to be: HP 15-BA009NT AMD A8-7410 2.2GHZ-8GB-1TB HDD-15.6"-4GB-W10 NOTEBOOK 

I already have the latest drivers you showed for it

but it still shows as M340 in afterburner, device manager, radeon settings

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kingfish
Volunteer Moderator

AMD does not offer drivers for your laptop. The APU with R7 graphics is a custom designed processor combo from the laptop manufacturer and requires specific drivers...which they furnish. 

Recommendation:

AMD recommends using the graphics drivers provided by your notebook's manufacturer (OEM)as the manufacturer has customized the drivers to support the built-in display and the features and functions specific to the notebook. Customized graphics drivers are available for download from most notebook manufacturer's web site.

If the current operating system is not the version originally installed on the notebook it may not meet all requirements and compatible graphics drivers may not be available. Please refer to the notebook manufacturer for supported operating systems and drivers.

AMD Mobility Radeon™ Graphics Driver:

AMD provides generic reference drivers for AMD Mobility Radeon graphics with limited support for notebook specific features and functions.

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pastedImage_1.pngGetting that error in Benchmark sites tho.I want to use my R7 to play games smoother.

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elstaci
MVP

First: need to post your laptop Make & Model plus hardware info installed in laptop.

Second: You have to download  you laptop's APU Driver and not the Discrete GPU Driver (R7 M440). The APU driver automatically installs both the integrated R5 and Discrete R7 AMD Drivers for your laptop.

Third: It is always best to install the laptop's AMD driver from the manufacturer's Support site. That way it will properly indicate the correct GPU's installed and is 100% compatible with all features for your GPUs.  AMD Laptop drivers are generic and may not show the exact GPU model installed by a generic name and may not have access to all the laptop features engineered into the laptop by the manufacturer.

Fourth: Here is AMD Forum on how to install Laptop drivers: Laptop graphics update...How to  and how to make it switchable: Configuring Laptop Switchable Graphics on a Windows® Based System | AMD 

Driver by HP is even worse than AMD's one and I gave my laptop to HP and said them to fix that problem;They gave it to services

After 2-3 weeks they said there were problems with new AMD drivers after updating to 16.6 and Windows 1607

The system and game was so slow so I updated back to 19.1.1 and Windows 1809

Computer: HP 15-BA009NT AMD A8-7410 2.2GHZ-8GB-1TB HDD-15.6"-4GB-W10 NOTEBOOK

Drivers installed: 19.1.1 for A8-7410 with R5 Graphics APU for Windows 10 64-bit Laptop

CPU
________________________________________________________________________________
Model : AMD A8-7410 APU with AMD Radeon R5 Graphics
Logical cores : 4
CPUID : AuthenticAMD family 16, model 30, stepping 1

GPU1
________________________________________________________________________________
Display device : AMD Radeon (TM) R7 M340
Display driver : Adrenalin 18.40.21.06
BIOS : 015.049.000.012
GUID : VEN_1002&DEV_6900&SUBSYS_82F7103C&REV_83&BUS_1&DEV_0&FN_0
Multi-GPU role : master
Registry key : \REGISTRY\MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e968-e325-11ce-bfc1-08002be10318}\0001

GPU2
________________________________________________________________________________
Display device : AMD Radeon (TM) R7 M340
Display driver : Adrenalin 18.40.21.06
BIOS : 015.049.000.012
GUID : VEN_1002&DEV_6900&SUBSYS_82F7103C&REV_83&BUS_0&DEV_0&FN_18
Multi-GPU role : synchronized with master

GPU3
________________________________________________________________________________
Display device : AMD Radeon (TM) R7 M340
Display driver : Adrenalin 18.40.21.06
BIOS : 015.049.000.012
GUID : VEN_1002&DEV_6900&SUBSYS_82F7103C&REV_83&BUS_0&DEV_0&FN_99
Multi-GPU role : synchronized with master

GPU4
________________________________________________________________________________
Display device : AMD Radeon(TM) R5 Graphics
GUID : VEN_1002&DEV_9851&SUBSYS_82F7103C&REV_45&BUS_0&DEV_1&FN_0
Registry key : \Registry\Machine\System\CurrentControlSet\Control\Video\{30C803FF-380E-11E9-94AD-001042F8B4D5}\0000

They show as R7 M340 everywhere.

arcticwind
Forerunner

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goodplay
MVP

Did you get/compile that chart from technical.city/en/video/Radeon-R7-M440-vs-Radeon-R7-M340

Some of their info seems not to be 100% correct.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..
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I looked for it in multiple sites.

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Couple of links here you might want to have a look at What is the specs difference between r7 M340 & r7 M440?

Have you asked HP tech support as to what graphics features are available on your model (e.g. switchable/dual/hybrid  graphics/freesync, etc....).

Maybe a direct link to the exact HP model might help.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..
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kingfish
Volunteer Moderator

HP 15-BA009NT AMD A8-7410 2.2GHZ-8GB-1TB HDD-15.6"-4GB-W10 NOTEBOOK 

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kingfish
Volunteer Moderator

Higher end laptops have the option in the bios to select/switch the primary graphics from switchable to fixed. Bios's use different terminology but look under the display options. You want to switch from Dynamic to Static (or some terminology). The PCIe graphics will be used for everything and the integrated graphics will be disabled. Then you can update the R7 440. Your battery life will go downhill fast and the computer will run hotter..be aware.

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kingfish
Volunteer Moderator

Please post a screenshot of your device manager/displays

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pastedImage_1.png

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kingfish
Volunteer Moderator

Everything points to you having a R7 M300 series graphics...not a R7 400M series. Maybe there was a mix-up when HP repair had it for two weeks. You have the correct drivers. How to use the dedicated driver:

Configuring Laptop Switchable Graphics on a Windows® Based System | AMD 

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