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Drivers & Software

tommy76
Journeyman III

Why did they remove the ability to check for updates in the software?

Why did they remove the ability to check for updates in the software?

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10 Replies

In the 'Home' section, and also in 'System' settings..

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

It's not in the 'Home' section. There is a Software & Driver section in System but it only shows the versions. I don't see a way to update. The ability to check for updates in the old software was removed too after I updated it in early November.

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? What adrenalin do u use ? Because in every version i had that option

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Strange that you lost the 'check for …' back in Nov.

You haven't used/using a download manager app., or is your AV blocking it ? 

Maybe some more INFORMATION REQUIRED WHEN POSTING A QUESTION may help someone pinpoint the problem.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

I do not use a download manager and I'm using Windows Defender. I have had some very odd problems with my audio drivers several times in the past so perhaps it has something to do with that. I wish AMD would share what events would cause the removal of the update section in the software.

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tommy76
Journeyman III

I looked on the website for screenshots and found one with 'Driver & Software' on the home screen of the app, but it's missing from mine.

I tried doing a clean install of the drivers (19.12.3) and got error 1603, then followed the steps at https://www.amd.com/en/support/kb/faq/gpu-kb1603 . AMD Cleanup Utility fixed error 1603 but did not restore the ability to update in app. I followed the rest of the steps without error. I did another clean reinstall of the drives including a reset of user settings, and the ability to check for updates in the software is still missing.

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I'm not sure if I am allowed to post screenshots because they been censored since posting them, but mine is missing the update stuff.

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tommy76
Journeyman III

https://imgur.com/Fn9eAAe

https://imgur.com/4HaOs8e

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