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Drivers & Software

jojolafrite
Journeyman III

Why can't we run Adrenaline on Microsoft Surface Laptops?

I possess two Microsoft Surface Laptops 3; one with AMD radeon Vega 9 and another with AMD radeon Vega 11. In the past, I could install AMD radeon software but now it is not possible anymore. Every time I try to install Adrenaline, I get the error message below. 

https://www.amd.com/en/processors/ryzen-surface-edition 

What is the reason for it? 

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3 Replies

Re: Why can't we run Adrenaline on Microsoft Surface Laptops?

Are you using the correct version?

https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-7-mobile-processors-radeon-rx-vega-11-graphics-0

jojolafrite
Journeyman III

Re: Why can't we run Adrenaline on Microsoft Surface Laptops?

Here i Use a Microsoft surface laptop 3 with a AMD radeon Vega 9 powered by an AMD Ryzen 5 3550U in it: 

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jojolafrite
Journeyman III

Re: Why can't we run Adrenaline on Microsoft Surface Laptops?

I also have a Surface laptop 3 powered by AMD Ryzen 7 3750U with Radeon Vega 11. The problem is the following, since there aren't any settings, I don't have any graphics settings at all. Those settings would be useful for development related to graphics, architecture design software and for sure gaming. I remember that previously we could use AMD radeon software on a sutface laptop 3 and fine tune the graphic settings but now it is over. Is it because of Microsoft or AMD?

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