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Drivers & Software

jess
Journeyman III
‎06-22-2019 05:37 PM

When updating the drivers of my pc the drivers stopped working. AMD Radeon R7 Graphics and AMD Radeon (TM) R7 M340 have a problem and windows stopped them with the "CODE 43", this happened after updating their drivers

Can someone help me or tell me what happens? Why do not you recognize my video cards? What would be the origin of the error and how to fix itpastedImage_2.png

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1 Reply
kingfish
MVP
‎06-23-2019 04:50 AM

You have a laptop with a APU....which one?

INFORMATION REQUIRED WHEN POSTING A QUESTION 

Laptop graphics update...How to 

For laptops with AMD processors/APU's:

You do not update the discrete graphics card...you update the APU. This updated driver serves both the integrated and discrete graphics. It is the only driver you install. It is important to know the integrated graphics on some APU's..