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Drivers & Software

ray_m
Community Manager
Community Manager

Re: When i install Adrenalin HDMI sound dissapears.

We are looking into this issue, and have updated the Release Notes to reflect the same.

ray_m_0-1613580924099.png


In the meantime, please revert to your last working driver.

 

henriquefct
Journeyman III
Journeyman III

Re: When i install Adrenalin HDMI sound dissapears.

After updating the drivers to the latest version, the operating system (windows 10) no longer shows the device connected to the hdmi output, it just works properly with the previous driver

I realized that if you reinstall the driver it will temporarily work again and stop in 2 conditions, when you restart the computer, or when you remove the hdmi cable and then connect (with the system running, obviously)

I'm using the previous version and everything works perfectly

Edit: RX 580

Petercillo1
Adept I
Adept I

Re: When i install Adrenalin HDMI sound dissapears.

Yes, that's exactly what happens to me. And it keeps happening...

I hope they fix it as soon as possible :(

 

EDIT:

I was searching online and found this (it worked tho):

Let's get this sorted out. Follow these workaround to see if it will resolve the issue,

 

  1.  Right-click the Start button and choose Command Prompt (Admin).
  2.  When prompted to a pop up box, click Yes.
  3.  Type DISM.exe<space>/Online<space>/Cleanup-image<space>/Restorehealth then press Enter.
  4.  It may take a while for the process to be completed.
  5.  Once it's done, type sfc<space>/scannow then Enter.
  6.  Restart your computer after the scan.
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Petercillo1
Adept I
Adept I

Re: When i install Adrenalin HDMI sound dissapears.

Well.... that fix only worked until i restarted so, nothing works right now, hope amd will fix this soon.

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radosuaf
Adept I
Adept I

Re: When i install Adrenalin HDMI sound dissapears.

In my case (RX 570 & TV via HDMI) cloning or extending the display works. But I have rolled back anyway.

Petercillo1
Adept I
Adept I

Re: When i install Adrenalin HDMI sound dissapears.

Hi again!!

Is it fixed? 

Thanks and regards.

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